Our Reviews
Stephen S|2026 Chevrolet Equinox
Confirmed Sales Customer
3/20/2026
There was not any pressure sales asked what we where after understood what we wanted did not try to sell us any thing we did not want.
WILLIAM BENJAMIN
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW ATHENS, IL
James G|2010 Chevrolet Silverado
Confirmed Service Customer
3/16/2026
I am sending a 4 page written statement to Schmitt Chevrolet, and General Motors. I tried to speak to service manager but the secretary would not put me through. I would welcome a phone call.
3/22/2026
James, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
BELLEVILLE, IL
Nick D|2021 Chevrolet Blazer
Confirmed Service Customer
10/27/2025
Stephanie was great to work with getting me in and taking care of my problem. She even checked to see if it was covered under a recall and called back hours later to inform me that GM had indeed decided to cover the costs of repairs. She is very personal and has great customer service skills. If others weren’t around I would have given her a hug!
10/28/2025
Nick, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
TROY, IL
Lashunda H|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/30/2025
I love service and care I receive at Jack Schmitt. I don't wait a long time for my oil change. The only thing I don't like and I would have given the rating 3 stars. I used to get a car wash after oil change. The amounts of money spend should guarantee a wash.
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Jason M|2019 Chevrolet Suburban
Confirmed Service Customer
10/30/2025
This team got the vehicle with significant issues (Ck Eng light) in unannounced and weaved it into their schedule expeditiously. They found the problems and completed the services required. Working with extended warranty companies can be tricky - but again... the team was able to professionally articulate the issues for repair!
11/2/2025
Jason, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Cynthia H|2019 Chevrolet Impala
Confirmed Service Customer
10/26/2025
John, the service manager, was very insulting and rude. When I spoke with the GM, Kathy, she listened but was dismissive with my concerns. When I picked up my car it was in the parking lot unlocked and the seat was all the way forward and the steering wheel was all the way down. The whole experience was horrible and I will never consider purchasing another vehicle from there as I don't feel their customer service skills live up to the GM expectations
10/27/2025
Cynthia, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please contact us at (618) 628-2500 so we can understand your situation better in order to try and turn your experience around. Thank you, Jack Schmitt Chevrolet of O'Fallon
MARYVILLE, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
10/31/2025
Everyone is very friendly and helpful
10/31/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GRANITE CITY, IL
Robert M|2017 Chevrolet Traverse
Confirmed Service Customer
11/4/2025
Check engine light came on. We had a trip out of town planned (leaving early afternoon). Was able to make an appointment to get car seen. Technician diagnosed it as a bad purge valve. Also had the TPMS fixed, tune up, and oil change done. Had the car done in 3.5 hours. Purge valve was part of a recall so didn’t cost me anything to get it replaced.
11/5/2025
Robert, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Harold J|2019 Buick Encore
Confirmed Service Customer
10/28/2025
Excellent service, friendly and professional. A short time wait and a thorough explanation as to what was done.
10/29/2025
Harold, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Joshua B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/28/2025
Communication was fantastic and great customer service.
10/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAFB, IL
Jeff J|2023 Chevrolet Traverse
Confirmed Service Customer
11/7/2025
Smooth operation
11/9/2025
Jeff, we are very happy to have provided you with such a positive experience! We hope to see you soon!
BELLEVILLE, IL
Chuck R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Sam was my service rep and was polite, friendly and answered all my questions. Efficiently and effectively checked me in with no delay. Great customer experience!
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
SWANSEA, IL
Frank H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/7/2025
Top notch
TIM SCHUHARDT
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
SALEM, IL
Mandy G|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
They squeezed in my daughter’s car who threw out some weird error messages. Of course once we got it there it wasn’t doing anything. But they were quick to take a look and make sure all was working. Everyone there is always so helpful. Thank you!
11/12/2025
Mandy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Ronald T|2026 Chevrolet Colorado
Confirmed Sales Customer
10/25/2025
Pretty quick process, especially when I chose to add the ceramic coating at the last minute. In and out in under 3 hours.
MIKE HICKMAN
10/27/2025
Ronald, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Dennis G|2010 Chevrolet Malibu
Confirmed Service Customer
10/25/2025
Excellent service is common for this dealership - from receiving the vehicle via tow truck to pickup upon completion of repairs (advised of mechanical problem and estimated cost the first day and told estimated repair time since parts had to be ordered. Provided detailed description of repair work. Continued to advise of status during the repair process) Thankful to Service advisor - Mr. Burgmann and unknown repair representative.
10/27/2025
Dennis, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
O FALLON, IL
Jerry M|2023 Chevrolet Blazer
Confirmed Service Customer
11/3/2025
First class service by Steph and Ryan all the time.
11/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
O FALLON, IL
Jennifer H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Everyone in the service department was very friendly and helpful.
11/6/2025
Jennifer, we're glad to hear you found our staff was so friendly and helpful! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
Alan B|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/7/2025
Great experience! Won't wait so long until the next one!
ANDY ROLLINS
11/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
O FALLON, IL
Josh K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/12/2025
Truck was brought in for an oil change, tire rotation, and shake in front end/ steering wheel when brakes are applied. Tech could not duplicate my concern with the front brakes. There is a clear issue, not yet safety critical. A brake inspection was performed but the pad thicknesses were not recorded. Overall satisfied with my services. Need to have a more experienced tech perform the test drives. Not a service advisor or the oil change/ tire guys.
11/13/2025
Josh, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
HIGHLAND, IL
Ronald K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/13/2025
Excellent and friendly service!
11/14/2025
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
OFALLON, IL
Michael E|2023 Buick Enclave
Confirmed Service Customer
11/3/2025
I was in and out within an hour and Stephanie answered any questions I had.
11/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Swansea, IL
Anthony K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Everything was great Great customer service
11/4/2025
Anthony, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
BELLEVILLE, IL
Waneta M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/11/2025
They made us feel “at home”! Everyone came in contact with was very friendly.
JOHN WEILMUENSTER
11/12/2025
Waneta, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LITCHFIELD, IL
Rebecca M|2021 Chevrolet Blazer
Confirmed Service Customer
11/11/2025
Good
11/12/2025
Rebecca, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SWANSEA, IL
Lavonda B|2018 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Great service
11/16/2025
Lavonda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Michael M|2024 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Brought my vehicle in for an oil change, into diagnose/repair my driver side front seat, which appeared to be loose. I had no problem with the vehicle staying an extra day or two while parts were ordered. Vehicle was returned to me with the warranty repair is done, which seemed to remedy the problem.
11/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again.
O FALLON, IL
Mary H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/27/2025
I like the dealership, just a few communication problems occur : finance person charged cc fees on “hold of car” without notifying me of cc fees then refunded the charge amount BUT not the 3% cc fees Which I was told would be refunded. THE Salesperson and service people were excellent Car was cleaned and available as specified and helped make delivery great!
JOHN WEILMUENSTER
10/28/2025
Mary, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jack Schmitt Chevrolet of O'Fallon (618) 628-2500
BELLEVILLE, IL
Sam G|2026 Chevrolet Colorado
Confirmed Sales Customer
10/29/2025
Loved everything about the dealership Nick was great only problem was made us drive an hour to give them a small down payment check 2 days before purchasing with cash then Gave the check back and didn’t even use it what was the point? There wasn’t one
NICK TRELOW
10/31/2025
Sam, we really appreciate your feedback! Thank you, and have a fantastic day!
PERCY, IL
Stacy R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/29/2025
Nick is great to work with every time! We are returning customers
NICK TRELOW
10/31/2025
Stacy, thank you for your kind review; we are happy to pass along your comments to Nick here at Jack Schmitt Chevrolet of O'Fallon! We look forward to your next visit! Take care!
BELLEVILLE, IL
Brad W|2015 Chevrolet Tahoe
Confirmed Service Customer
11/16/2025
Excellent.
11/17/2025
Brad, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BELLEVILLE, IL
Nathan L|2025 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Easy online and fast service
11/17/2025
Nathan, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
O FALLON, IL
Timothy S|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/20/2025
Easy to schedule service appointment, efficient check in process and comfortable customer waiting area. Friendly service writers, an overall positive experience.
11/22/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
TROY, IL
Troy C|2023 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Always a good experience!
11/25/2025
Troy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEBANON, IL
Obaida N|2023 Chevrolet Tahoe
Confirmed Service Customer
11/13/2025
Fast service
11/14/2025
Obaida, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again.
OFALLON, IL
Shantelle M|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
The staff is always courteous and available to pick me up and drop me off at my house when my vehicle is getting serviced.
11/18/2025
Shantelle, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything we can do!
BELLEVILLE, IL
James H|2024 Chevrolet Colorado
Confirmed Service Customer
11/19/2025
Courteous, friendly and timely
11/21/2025
James, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
O FALLON, IL
Kenneth C|2020 GMC Acadia
Confirmed Service Customer
11/19/2025
No issues. The team is fantastic.
11/21/2025
Kenneth, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Michael H|2022 Chevrolet Trax
Confirmed Service Customer
11/21/2025
Service department are very professional I really appreciate and like the environment.
11/24/2025
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Daniel F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
Tim walked me through the vehicle wonderfully. Mike took care of me in the finance office like I was family.
TIM SCHUHARDT
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
SWANSEA, IL
Diana B|2020 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
The best part of my experience was the conscientious efforts of the manager, John, to address and fix the concerns I had with the overall service. With the extra effort he made to ensure I was satisfied with my visit, I changed my mind about using the facility again. What an exceptional customer-oriented individual.
12/10/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
SWANSEA, IL
Lawrence K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Top tier experience has become "the norm" at Jack Schmitt in O'Fallon. I served over 30 years in the Navy and have lived all over the country, working with a variety of dealerships. None have been as professional and customer oriented as Jack Schmitt.
12/16/2025
Lawrence, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EDWARDSVILLE, IL
Leander M|2021 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Carl servive writer was friendly and helpful throughout the process in on time and out in a reasonable time
11/23/2025
Leander, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SWANSEA, IL
Barbara T|2020 Chevrolet Malibu
Confirmed Service Customer
11/20/2025
as usual very professional and timely.
11/23/2025
Barbara, your satisfaction is important to us, so we want to sincerely thank you for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again soon!
LEBANON, IL
Renee J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Great experience! Tim was awesome, Lisa was awesome, everything was so smooth and easy
TIM SCHUHARDT
11/25/2025
Renee, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
EDWARDSVILLE, IL
Lucas S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
I have brought my truck in 3 times in the last few weeks for a check engine light. This week will be number 4 and it still hasn’t been fixed.
11/24/2025
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jack Schmitt Chevrolet of O'Fallon (618) 628-2500
swansea, IL
Rafael J|2023 Chevrolet Blazer
Confirmed Service Customer
11/28/2025
Awesome experience
11/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FAIRVIEW HEIGHTS, IL
Robert H|2014 Chevrolet Malibu
Confirmed Service Customer
12/6/2025
TOP NOTCH service department! Danny always gets me taken care of.
12/7/2025
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
Kay F|2026 Chevrolet Trax
Confirmed Sales Customer
12/10/2025
Everyone was great!! No complaints about anything.
ANDY ROLLINS
12/11/2025
Kay, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
Carolyn E|2015 Buick Regal
Confirmed Service Customer
12/15/2025
I got in on time. The service didn’t take long at all. They offer you a comfortable place to sit while waiting.
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FAIRVIEW HEIGHTS, IL
Ronald S|2024 Chevrolet Trax
Confirmed Service Customer
12/17/2025
The wait in service was about an hour longer than expected. They are always polite and do the quality of work that a customer should expect from a Chevy Dealership.
12/18/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (618) 628-2500 so we may identify ways to improve your experience.
BELLEVILLE, IL
Curt Z|2026 Chevrolet Colorado
Confirmed Service Customer
11/15/2025
We had the best car buying experience in all of my 40+ years of buying over a dozen cars. Tim Schuhardt was tremendous. He was very personable, informative, and accommodating to our every need and concern no matter how small.
11/17/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Richard B|2014 Chevrolet Impala
Confirmed Service Customer
11/15/2025
Personnel
11/17/2025
Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRVIEW HEIGHTS, IL
Ervin J|2026 Chevrolet Traverse
Confirmed Sales Customer
11/22/2025
The experience was great!
JOHN WEILMUENSTER
11/24/2025
Ervin, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
SWANSEA, IL
Garry R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
Everything went smooth, all parties involved were very professional and polite.
NICK TRELOW
12/4/2025
Garry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COLLINSVILLE, IL
Dwain Q|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
I made an appointment and you stuck with the time
12/9/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Michael M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/12/2025
Stephanie was fast and friendly, she helped me with what I needed.
12/13/2025
Michael, we are very happy we could provide you with a positive experience! Thank you for choosing Jack Schmitt Chevrolet of O'Fallon - Service and we hope to see you again.
SWANSEA, IL
James W|2012 Chevrolet Cruze
Confirmed Service Customer
12/12/2025
Great service
12/13/2025
James, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
FAIRVIEW HEIGHTS, IL
Rosemary T|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Tim was professional and personable. I already recommended him to one of my friends. Tim made buying a car a great experience vs a bad experience. He set my Android phone to maps as I'm not very good with electronics. Answered my many questions and explained ALL features my Trax has by sitting in the vehicle with me.
TIM SCHUHARDT
12/18/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
BELLEVILLE, IL
Salvadore G|2010 Chevrolet Colorado
Confirmed Service Customer
11/25/2025
Awesome service!
11/26/2025
Salvadore, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRENTON, IL
Katherinne H|2015 Chevrolet Volt
Confirmed Service Customer
12/18/2025
Good
12/19/2025
Katherinne, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOAUTAH, IL
Thomas J|2025 Chevrolet Suburban
Confirmed Sales Customer
12/18/2025
Very friendly staff, and it went very smooth
TIM SCHUHARDT
12/19/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. We sincerely value your business and look forward to your next visit!
OBLONG, IL
Jerald F|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/18/2025
Overall it was ok, I'm used to getting the diagnostic report at the end of the visit, this apparently isn't provided anymore.
12/19/2025
Jerald, thank you for taking the time to leave us your honest feedback. If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Chris T|2020 Chevrolet Colorado
Confirmed Service Customer
11/20/2025
Hard to get someone to answer the phone in service? I know they are busy, but the mnager just seems to sit there - can't he answer the phone.
11/23/2025
Chris, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
O FALLON, IL
Joe B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Quick and easy
11/23/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
SWANSEA, IL
Stephanie S|2022 Chevrolet Blazer
Confirmed Service Customer
11/22/2025
Got me in and out. It was seamless like a well oil machine.
11/24/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BELLEVILLE, IL
Gregory C|2021 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Very positive experience. The front desk spent a lot of time explaining the situation and was very open to my questions...
12/18/2025
Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Brenda G|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/19/2025
I service was good
12/21/2025
Brenda, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Artravia Y|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/23/2025
I had a 230 oil change appointment in which I arrived around 240. I waited in the waiting area until right at 430. I have never waited that long for a oil change in my life. I just felt like if there was a glitch in the system, someone should have came and relayed that to me. Instead I was just sitting waiting with no explanation of what was going on. I had to go seek someone to explain to me why it was taking so long. I just feel it was very unprofessional and poor customer service.
12/23/2025
Artravia Young, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
BELLEVILLE, IL
Joseph B|2026 Chevrolet Trax
Confirmed Sales Customer
12/29/2025
Best experience i have ever had at a car deal hands down
TIM SCHUHARDT
12/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
OFALLON, IL
Jennifer B|2019 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Well treated by all
1/7/2026
Jennifer, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
OFALLON, IL
Rodney L|2023 Chevrolet Traverse
Confirmed Service Customer
12/17/2025
Great job by the service group.
12/18/2025
Rodney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
O FALLON, IL
Tanner R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Quick and easy.
12/18/2025
Tanner, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
O Fallon, IL
Darrell M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
My wife and I have purchased three new vehicles from Jack Schmitt Chevrolet in O'Fallon, Illinois. I just purchased my second vehicle from Andy Rollins and he is wonderful to work with. The interior of the Dealership is immaculate. I was treated extremely well by Kathy Federico, Lisa in the Finance Department, and Carey who appraised my vehicle. When my wife decides to trade in her 2017 Chevrolet Equinox, Jack Schmitt and their amazing Team will get her business.
ANDY ROLLINS
12/30/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASCOUTAH, IL
Michael H|2022 Chevrolet Trax
Confirmed Service Customer
1/2/2026
Have more confidence in repairs from service department hats off to your certified technicians.
1/2/2026
Michael, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Charles P|2017 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
The people in the service department are awesome to work with. They always address my concerns and issues promptly and are easy to work with.
1/7/2026
Charles, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
SWANSEA, IL
Aubrey W|2023 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
No issues in and out in about an hour price is not competitive can get cheaper at many other places
1/7/2026
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
GRANITE CITY, IL
Leon W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Excellent
1/9/2026
Leon, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Salvadore G|2010 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
Jennifer my Service Advisor is truly awesome, very professional!
1/10/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
TRENTON, IL
Brian M|2022 Chevrolet Colorado
Confirmed Service Customer
11/9/2025
Your team of techs n staff are very professional and they get the job done in a timely manner thank you
11/9/2025
Brian, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GODFREY, IL
Wasim W|2018 Chevrolet Tahoe
Confirmed Service Customer
11/9/2025
Quick appointment and good work
11/10/2025
Wasim, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CAHOKIA, IL
Thomas L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
they did everthing to help me 100 percent
TIM SCHUHARDT
12/27/2025
Thomas, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
MASCOUTAH, IL
Frank P|2026 Chevrolet Colorado
Confirmed Sales Customer
1/5/2026
Great Service
TIM SCHUHARDT
1/6/2026
Frank, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
EDWARDSVILLE, IL
Shonta G|2023 GMC Acadia
Confirmed Service Customer
1/5/2026
It's always a great experience
1/6/2026
Shonta, thank you so much for your positive comments about Jack Schmitt Chevrolet of O'Fallon! If you're ever in need of more help, please let us know!
SAINT LOUIS, MO
Robert L|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/5/2026
Great job and fast
1/5/2026
Robert, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
Betty G|2026 Chevrolet Equinox
Confirmed Sales Customer
1/9/2026
From start to finish my salesperson Andy Rollins never pressured nor rushed through the whole experience. He listened to me when I said what I liked and when I expressed awe. He helped me find the vehicle that was best for me. I will always recommend him.
ANDY ROLLINS
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
SHILOH, IL
Tammy V|2021 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
They were very efficient in getting my car in although the appt was at 7:30 and there were numerous cars at 7:20 waiting for them to open to begin service. The doors did not open until 7:30 and it took close to 1 1/2 hours for an oil change. I thought that was a little too long.
1/9/2026
Tammy, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Kathleen N|2016 Chevrolet Cruze
Confirmed Service Customer
1/9/2026
Service on my Chevy was professional and swift.
1/9/2026
Kathleen, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FAIRVIEW HEIGHTS, IL
Kenneth G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/26/2025
Good experiance
NICK TRELOW
12/27/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
COLLINSVILLE, IL
Kay L|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/26/2025
Great
12/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FAIRVIEW HTS, IL
Joel G|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/29/2025
I brought my EV in for an update and safety recall and the service team did an amazing job for me. Super professional and my car came back in perfect shape
12/30/2025
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
O FALLON, IL
Jerry M|2011 Chevrolet Camaro
Confirmed Service Customer
12/30/2025
Great service from Stephanie does a great job!
12/30/2025
Jerry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Michael B|2023 Chevrolet Traverse
Confirmed Service Customer
12/30/2025
excellent service, problem fixed would definitely recommend.
12/31/2025
Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
PROSPER, TX
Kent D|2025 Chevrolet Trax
Confirmed Service Customer
1/5/2026
Professional service from the moment I entered the service bay until I paid my bill and left. I will be coming back!
1/5/2026
We're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
MASCOUTAH, IL
Diane W|2008 Chevrolet Tahoe
Confirmed Service Customer
1/11/2026
The car intake technician, Sam was expedient, knowledgeable, and professional. My auto repair was completed in a timely manner. The courtesy car ride driver was cordial, and the ride home was helpful.
1/11/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SWANSEA, IL
Clarence L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Repair tech lower radiator hose unclamped lost 2 gallon of new anti freeze lost you replaced it NC. took care of problem luckily my son watches guages and shut of truck when temp reached 260 degrees which kept you from buying an engine. Jamison was great handling my complaint.
1/16/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
DUPO, IL
Sarah S|2014 Chevrolet Corvette
Confirmed Service Customer
10/27/2025
Always the BEST customer service!
10/28/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARINE, IL
Larry G|2019 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Great service and Danny was a great help.
10/28/2025
Larry, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
Jo W|2023 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
Another great experience with your service department. Love working with Dan.
11/1/2025
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. We sincerely value your business and look forward to your next visit!
MARYVILLE, IL
James C|2018 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Tire prices were very good
11/1/2025
James, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
O'FALLON, IL
Royce L|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/8/2025
Good job.
12/9/2025
Royce, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
TROY, IL
Alyssa D|2025 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Everyone was very kind and accommodating!
12/13/2025
Alyssa, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O'Fallon, IL
Jason M|2020 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
Great experience
1/1/2026
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
GRANITE CITY, IL
Michael L|2020 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Everyone was kind and nice!
1/20/2026
Michael, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
FAIRVIEW HEIGHTS, IL
Melissa S|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
You got me in right away, Jenn had great communication with me while trying to figure out what was wrong with my car, Dealership was clean and well maintained, my rental car was clean
1/20/2026
Melissa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
GRANITE CITY, IL
David K|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
Quinton was great. No pressure. Answered all questions. Mike was great as well.
QUENTIN SANDERS
12/16/2025
David, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. We hope to see you soon!
OFALLON, IL
Phillip H|2017 Chevrolet Colorado
Confirmed Service Customer
1/2/2026
Everyone was helpful and the work was professional.
1/3/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SMITHTON, IL
Candice P|2021 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
It was perfect.
1/7/2026
Candice, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SMITHTON, IL
Cari F|2024 Chevrolet Trax
Confirmed Service Customer
1/7/2026
My car service was completed very promptly. I had my car back within 2 hours. It was under warranty so no charge.
1/8/2026
Cari, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COLLINSVILLE, IL
Gregory P|2025 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Hi. I took my ‘25 Chevy Colorado here for 1st oil change/ Tire rotation. Jen was very good, service was excellent. Time was great! Jen even took time to show me on my truck how to bring up maintenance/ gauges. Thank you Schmitt ! I will continue to to use you and Jen !
1/8/2026
Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Nathan W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
The salesman Tim was awesome well to work with and even the financial manager was able to work with us to get the payment we felt comfortable with and i was able to walk out with my very first ever brand new truck
TIM SCHUHARDT
1/14/2026
Nathan, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRENTON, IL
Anne K|2022 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
Everyone is friendly and offers exceptional customer service. It is wonderful to be greeted by name by so many of the staff. Jennifer was helpful in scheduling multiple appointments to have a broken window trim piece replaced on my 2022 Equinox. Unfortunately the problem was solved on the visit. The parts warehouse gets a a poor or one star rating due to not sending the correct parts for two different appointments. The dealership still offered a high level of service and helpfulness despite the upstream parts provider letting down the dealers.
1/19/2026
Thank you for reaching out to us. We regret to hear about the situation you have described. If you'd be willing to provide more feedback, please reach out to us at (618) 628-2500 so we can assist you further.
O FALLON, IL
Tom P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/13/2026
My water pump went out when I drove to Menards in O'Fallon. I went to your dealership for help. Not only did the person help me but they fixed it for me and I was out of there in about 3 hours. They could have told me I needed an appointment but they saw I was in a bad situation and they fixed myu truck without an appointment. I appreciate their caring enough to take care of me even though they had other people with appointments.
1/13/2026
Thank you so much for your positive comments about Jack Schmitt Chevrolet of O'Fallon - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EDWARDSVILLE, IL
David W|2023 Chevrolet Malibu
Confirmed Service Customer
1/13/2026
My battery was giving warning signs of failure. It was replaced and the new one provides peace of mind. I also had a nail in a tire that was causing a slow leak. The tire was patched and is holding air again. I was done in a couple of hours.
1/13/2026
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Timothy R|2020 GMC Canyon
Confirmed Service Customer
1/13/2026
Easy scheduling. Professional
1/13/2026
Timothy, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLEN CARBON, IL
Lori T|2020 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
Always friendly, reliable service!
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BELLEVILLE, IL
Gary C|2023 Chevrolet Bolt EUV
Confirmed Service Customer
1/20/2026
The service department was easy to schedule, and had good communication throughout the service. They charged my vehicle while it was in for repair and vacuumed the inside before I picked it up.
1/21/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHTON, IL
Thomas B|2017 Chevrolet Tahoe
Confirmed Service Customer
1/22/2026
Service was great. Very pleased with the tires on my truck.
1/23/2026
Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BELLEVILLE, IL
Daren S|2015 GMC 1500 Sierra
Confirmed Service Customer
1/22/2026
Outstanding service from Jennifer at Jack Schmitt! From start to finish, my visit for an oil change, tire rotation, and fuel induction service was smooth, professional, and stress-free. Jennifer was knowledgeable, attentive, and took the time to clearly explain the services and recommendations without any pressure. What truly set her apart was her helpful suggestion to use my GM Mastercard rewards points, which covered the cost of the service—an unexpected and much-appreciated bonus. Her attention to detail, customer-first approach, and genuine care made this an excellent experience. Jennifer is a true asset to the service team, and I’ll definitely be asking for her again. Highly recommend!
1/23/2026
Daren, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SCOTT AFB, IL
Donald K|2026 Chevrolet Colorado
Confirmed Sales Customer
1/7/2026
I really appreciated, that know one made me or my wife pressured to buy anything specific. John let us make the decision without any high-pressure sales tactics. Also, like that they actually listened to what we were looking for. The lady in the finance dept, did an excellent job in going over the different options with the warranty. First time I can actually say " I felt please with getting extended warranty, the difference was the finance person Lisa actually took some time to explain the different packages. She as well did not try to sell us something that would actually be useless down the road. I would highly recommend Jack Scmidt to anyone who out looking for new or used vehicle. The whole process was very relaxed and Iand my wife couldn't be happier with our purchase.
JOHN WEILMUENSTER
1/7/2026
Donald, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
OFALLON, IL
Tracy J|2025 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Very friendly listen to what was going on. very informative.
1/7/2026
Tracy, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
BELLEVILLE, IL
Judy M|2025 Chevrolet Traverse
Confirmed Service Customer
1/12/2026
John and his staff were very helpful. This visit was the best experience we have had I really appreciate the Kindness of John,Lisa,Aaron. Andy is the best he went above and beyond to help get Alan the Truck he wanted he went over the truck from bumper to bumper..He is the best
1/13/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PINCKNEYVILLE, IL
Cory E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
All services we grant as usual
1/19/2026
Cory, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
SMITHTON, IL
Danielle N|2026 Chevrolet Trax
Confirmed Sales Customer
1/19/2026
I worked with Tim and Mike. They were able to get me back on to the road quickly after an accident! I appreciate them. I was given a tour as well as the details about the Chevy Trax that I purchased.
TIM SCHUHARDT
1/19/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
BELLEVILLE, IL
Sandra P|2019 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
Excellent job getting the appointment all set . The young man that helped was excellent answering all my questions and so helpful. I had a very good experience and will return for work that needs to be completed when needed. Thank you for having workers like this in your shop very pleased with everything. Thank you so much and continue the excellent work.
1/29/2026
Sandra, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon - Service! Feel free to reach out to us if you need anything. Have a wonderful day.
MIDLOTHIAN, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Carl did a prompt and excellent job of getting my problem solved. He is a great asset to your dealership
12/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANITE CITY, IL
Lamarion H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
I feel that the wait time was a little long also I was charged $1.75 for a cleaning fee, for wiping residue off of my wiper blades or something similar. All in my oil change was approximately $137.00. I feel as though that was kind of expensive compared to some competitors. I am contemplating finding a less expensive but good service providing company for my next appointment. Some competitors even offer military/first responders discount for same service.
12/17/2025
We sincerely value your business and look forward to your next visit! Having GM Rewards is the best way to add value when maintenance and repairs are needed.
SWANSEA, IL
Gail S|2020 Chevrolet Trax
Confirmed Service Customer
12/24/2025
I think nobody likes change but since some changes have been made in the service department I have encountered problems that I didn’t before. My car is a bit older too so, of course, I’m taking that into account.
12/25/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
SWANSEA, IL
Alan H|2020 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
Service dept is always very helpful
12/24/2025
Alan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Kevin D|2004 Chevrolet Monte Carlo
Confirmed Service Customer
12/24/2025
My service advisor, Sam, was really nice and informative. I always appreciated the shuttle drive from and back to the dealership when my car service was completed.
12/24/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Debra T|2016 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Everyone is very courteous, efficient.
1/17/2026
Debra, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
CENTREVILLE, IL
Mark W|2026 Chevrolet Traverse
Confirmed Sales Customer
1/24/2026
SMOOTH!! John W. great as always!
JOHN WEILMUENSTER
1/25/2026
Mark, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Kenneth C|2020 GMC Acadia
Confirmed Service Customer
1/28/2026
Service Department are fantastic as always.
1/29/2026
Kenneth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MASCOUTAH, IL
James M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
Excellent
QUENTIN SANDERS
12/6/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
IRVINE, KY
William L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/19/2025
The woman who was at the counter went the extra mile
12/21/2025
William, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Valerie R|2026 Chevrolet Traverse
Confirmed Sales Customer
1/9/2026
Quentin Sander he is the best
QUENTIN SANDERS
1/9/2026
Valerie, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Robert T|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Oil change n tire rotation. Good job no issues
1/9/2026
Robert, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
MASCOUTAH, IL
Michelle S|2015 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
I'm so glad he was professional and honest.
1/9/2026
Michelle, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
E SAINT LOUIS, IL
Hollie E|2024 Chevrolet Trax
Confirmed Service Customer
1/22/2026
Everyone was very friendly and service was completed quickly. It was very busy so I was prepared for a long wait but everything was handled quickly and professionally!
1/22/2026
Hollie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Debbie S|2024 Chevrolet Equinox
Confirmed Service Customer
1/22/2026
Pleased with service, just didn’t expect it to take six hours
1/23/2026
Debbie, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
COLLINSVILLE, IL
Charles C|2023 GMC Sierra 1500
Confirmed Service Customer
1/26/2026
In my opinion Jack Schmitt Chevrolet provides the best service. They employ the best and most courteous people.
1/27/2026
Charles, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Barbara A|2025 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
I had an appointment and when I arrived they met me at my car. I had an hour wait and then on my way. Thank you
BELLEVILLE, IL
HOPE J|2026 Chevrolet Traverse
Confirmed Sales Customer
2/3/2026
My husband and I had a great experience buying our brand new traverse with Andy Rollins. He was very helpful and very professional in assisting us in our big purchase.
ANDY ROLLINS
2/4/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! We're looking forward to your next visit with us!
EDWARDSVILLE, IL
Sara P|2014 Chevrolet Cruze
Confirmed Service Customer
1/15/2026
Repair was done the same day I brought it in.
1/15/2026
Sara, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SWANSEA, IL
Marsha A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
Everything was repaired in a timely manner and everything is working just fine
JENNIFER A
2/3/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
IMPERIAL, MO
Laura M|2026 Chevrolet Suburban
Confirmed Service Customer
2/2/2026
John is truly the best - Exceptional customer service and caring.
DANIEL THACKER
2/3/2026
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MASCOUTAH, IL
Chris H|2024 GMC Sierra 1500
Confirmed Service Customer
2/2/2026
I was in St. Louis for work and needed to head back to Wisconsin. My truck had DEF failure and was going to go into limp mode. The local GM dealers in St. Louis were not interested in helping me, with one stating they are booked into March. In an online forum, I asked for help from the network of people on Facebook. One stated they were at Jack Schmitt on Thursday, and they had openings on Friday. I called Friday morning and they said "bring it in." They knew I was 400 miles from home and knew my truck was going into limp mode well before I would have gotten home. The Service Advisor Jamison took the truck, came back within 30 minutes to advise my DEF tank failed. He said "these are on back order until March, but we found a dealer who would sell to us. It's a 3 hour round trip. We're already on our way to get the part. We'll have you back on the road this afternoon." At one point, they offered to drive me to go get food. I wish I could transport this entire dealership and place in my hometown. Every dealer, including the one in my hometown won't allow you to speak with an Advisor. A receptionist would normally schedule appointments. Jack Schmitt doesn't do that. GM should take a hard look at this dealer and replicate this experience to all dealers. I would seriously consider driving 400 miles for them to fix my truck anytime. That's how amazing they were for me. Another customer that was waiting with me told me she drives 45 minutes one way just to come to this dealer. That says a lot.
JAMISON FRANCO
2/3/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
OCONOMOWOC, WI
Georgia A|2019 Chevrolet Equinox
Confirmed Service Customer
2/2/2026
Parts for tire sensors are on back order
SAMUEL BURGMANN
2/5/2026
Georgia, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CASEYVILLE, IL
Candria D|2025 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
As usual the people at great at this location
SAMUEL BURGMANN
2/9/2026
Candria, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
East St. Louis, IL
Barbara B|2021 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Did not have an appointment but they got me in anyway, and it was pretty quick. It’s just a great place to have your car serviced.
1/21/2026
Barbara, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
BELLEVILLE, IL
Nathaniel J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/21/2026
Always a wonderful visit
1/21/2026
Nathaniel, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
FAIRVIEW HEIGHTS, IL
Shilynn C|2025 Chevrolet Blazer
Confirmed Service Customer
1/21/2026
Another visit with excellent customer service. Stephanie was polite, knowledgeable, & met all expectations. Thank you!
1/21/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Louis M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
Sam took the time to explain the other issues I had going on. I appreciate that
SAMUEL BURGMANN
2/4/2026
Louis, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Deborah W|2018 Chevrolet Equinox
Confirmed Service Customer
2/7/2026
great service and very fast.
SAMUEL BURGMANN
2/10/2026
Deborah, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
BELLEVILLE, IL
Kennth E|2020 Chevrolet Malibu
Confirmed Service Customer
2/8/2026
Great customer service as usual!
SAMUEL BURGMANN
2/11/2026
Kennth, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
OFALLON, IL
Jerry F|2024 Chevrolet Equinox
Confirmed Service Customer
2/11/2026
Everyone is always very friendly and helpful. The oil change and tire rotation was completed in no time at all. Thank you for all that you do.
JAMISON FRANCO
2/13/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
LENZBURG, IL
Judy L|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/14/2026
They have been very good to us.
DANIEL THACKER
2/16/2026
Judy, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
PINCKNEYVILLE, IL
Steve M|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
2/18/2026
Sam was my Service Advisor and he made me feel confident that he would get the best person available to work on my car. He made sure to follow up with me and keep me up to date with updates. I will definitely be using Jack Schmidt Chevy for all of my service needs!
SAMUEL BURGMANN
2/19/2026
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Patty W|2015 GMC Terrain
Confirmed Service Customer
1/25/2026
Your ability to correctly identify the problem and work with the warranty company was amazing! Your ability to keep us informed of the process and communication was horrendous. I should not have to call every 2-3 days to chase down a rep to get an update about a vehicle that is at your dealership being repaired. Daily or at the very least every couple of days a call should be made to the customer to update so coordination on their side could be made in regards to rentals/insurance/warranty. Communication is Key!
1/26/2026
Patty, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (618) 628-2500.
OFALLON, IL
Kenneth J|2025 Chevrolet Suburban 1500
Confirmed Service Customer
1/26/2026
the service was excellent
1/26/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BELLEVILLE, IL
JERRY T|2026 Chevrolet Equinox
Confirmed Sales Customer
2/27/2026
Tim was great. He made our purchase easy and painless. Tim answered all our questions. Tim and Lisa helped us through every step. I toured the service area and it looked great. Thank you for your service.
TIM SCHUHARDT
2/8/2026
Jerry, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASCOUTAH, IL
Ryan M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
Friendly and quick service.
STEPHANIE DOOLEY
2/14/2026
Ryan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Robert A|2007 Chevrolet Silverado
Confirmed Service Customer
2/12/2026
Great service as usual!
DANIEL THACKER
2/14/2026
Robert, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SWANSEA, IL
Henry M|2017 Chevrolet Malibu
Confirmed Service Customer
2/12/2026
Personable staffs .
DANIEL THACKER
2/14/2026
Henry, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
E SAINT LOUIS, IL
Martin J|2017 Chevrolet Impala
Confirmed Service Customer
2/17/2026
The service attendant was friendly and helpful. I was in and out in about an hour. I was told about the diagnostic checkup as well.
JENNIFER A
2/18/2026
Martin, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Ryan B|2010 Chevrolet Silverado
Confirmed Service Customer
2/18/2026
Danny was great, especially in looking ahead of time for part availability.
DANIEL THACKER
2/20/2026
Ryan, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for choosing Jack Schmitt Chevrolet of O'Fallon as your first choice for all your automotive needs!
O FALLON, IL
Carol T|2017 Chevrolet Traverse
Confirmed Service Customer
1/12/2026
I received excellent customer service when I brought my vehicle in for an oil change and tire rotation. Sam was very professional and helpful and pointed out that my vehicle was due for additional routine maintenance. My car was ready in a very timely manner. All work was done satisfactorily.
1/13/2026
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Patricia K|2024 Chevrolet Trax
Confirmed Service Customer
1/19/2026
Got me in quickly and took care of my problems. That is all I can ask for.
1/19/2026
Patricia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Duane M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/28/2026
Had a great experience. Your employee Jamison is the one who assisted me. He WAS FANTASTIC!!!! I managed customer/technical support teams around the Globe for the Department of Defense. IF, I could have been able to stack my Teams with individuals like Jamison; oh, my life would have been much easier. Got to keep the good ones!!! They are the ones who bring your customers back. How do you keep individuals like this? You appreciate their contributions AND PAY THEM what they are worth to your business!!! Don't know when the last time he got a raise or a performance bonus; but either way, it is time for both!!!!!!
1/29/2026
Wow, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
OFALLON, IL
David J|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/1/2026
Excellent service with a timely response.
JENNIFER A
2/2/2026
David, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
BELLEVILLE, IL
Robert G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
John and team are the BEST!!
ZACKARY SCHMITT
2/6/2026
Robert, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
Michelle E|2021 Chevrolet Blazer
Confirmed Service Customer
2/11/2026
Great service always polite
JENNIFER A
2/12/2026
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Walter L|2012 Chevrolet Silverado
Confirmed Service Customer
2/19/2026
A simple job which was completed quickly.
DANIEL THACKER
2/22/2026
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
SHILOH, IL
BRUCE S|2026 Chevrolet Colorado
Confirmed Sales Customer
2/23/2026
Easy purchase process. Good experience.
ANDY ROLLINS
2/26/2026
Bruce, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
STAUNTON, IL
Jamie B|2018 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
I came in for both an oil change service and also to see about getting my tire sensors recalibrated. Stephanie is fantastic! She’s very knowledgeable and very kind. Also, she is able to answer questions in a way that makes sense (I’m not very auto savvy.) I was comfortable in the waiting room and was very happy with the whole experience. Thank you to Stephanie and the rest of the crew at Jack Schmitt!
LEBANON, IL
Christopher M|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/31/2026
Got me in same day with great service
OFALLON, IL
David L|2017 Chevrolet Colorado
Confirmed Service Customer
2/3/2026
I was so impressed with the customer service I received at this company. The team was very friendly and helpful, and they went above and beyond to make sure I was satisfied. I highly recommend this company to anyone looking for a great servicing experience.
JENNIFER A
2/3/2026
David, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!
O FALLON, IL
Karen E|2024 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Very courteous. Quick to answer any concerns. waiting room clean. I will return for next oil change, etc.
JAMISON FRANCO
2/10/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
FAIRVIEW HEIGHTS, IL
Michael H|2017 Chevrolet Tahoe
Confirmed Service Customer
2/17/2026
Sam was great and I trust my vehicles with your outstanding services.
SAMUEL BURGMANN
2/18/2026
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SWANSEA, IL
Donna C|2020 GMC 3500HD Sierra
Confirmed Service Customer
2/24/2026
Great service and friendly knowledgeable staff
DANIEL THACKER
2/26/2026
Donna, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
O FALLON, IL
James O|2023 Chevrolet Traverse
Confirmed Service Customer
2/27/2026
Service Manager was extremely pleasant.
STEPHANIE DOOLEY
3/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
BELLEVILLE, IL
Taren S|2025 Chevrolet Trax
Confirmed Service Customer
3/2/2026
I was well taken care of and the service was very quick
DANIEL THACKER
3/5/2026
Taren, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
LEBANON, IL
Barbara E|2021 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
I always get excellent service and never have to wait long . And I feel very comfortable with the service would not trust any other place to service my Equinox .
JENNIFER A
3/5/2026
Barbara, thank you for choosing Jack Schmitt Chevrolet of O'Fallon as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
COLLINSVILLE, IL
Michael A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/18/2026
Communication was amazing and thorough explanation of what was done to my vehicle as well Sam was amzing
SAMUEL BURGMANN
2/19/2026
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
TERRY M|2026 Chevrolet Equinox
Confirmed Sales Customer
2/19/2026
Very easy and friendly customer service
ANDY ROLLINS
2/21/2026
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
ASHLEY, IL
Erica N|2021 GMC Terrain
Confirmed Service Customer
2/25/2026
Feels like family here.
JENNIFER A
2/27/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
COLLINSVILLE, IL
Anthony S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2026
Service on my truck was great and I think the dealership for fast friendly service. !
SAMUEL BURGMANN
2/28/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
MARYVILLE, IL
Jennifer B|2016 Chevrolet Cruze
Confirmed Service Customer
2/27/2026
Excellent
JENNIFER A
3/1/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
COLLINSVILLE, IL
Pablo H|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/27/2026
Sam was very professional informative.
SAMUEL BURGMANN
3/1/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
COLLINSVILLE, IL
Clarence H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
great service
JAMISON FRANCO
3/2/2026
Clarence, we really appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!
DUPO, IL
Jennifer S|2024 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
Scheduled an oil change and tire rotation. I received no tire rotation and I paid $220 oil change? When I questioned it, was told a communication error and something to do with an OP not sure what that means but I’m fairly certain I was over charged and now I need a tire rotation still.
JAMISON FRANCO
3/2/2026
Jennifer, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
BETHALTO, IL
Will T|2023 Chevrolet Colorado
Confirmed Service Customer
3/6/2026
Love every time I go there. Outstanding customer service. Every body is very Friendly ❤️. Would highly recommend!!
JENNIFER A
3/7/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Robert T|2022 Chevrolet Equinox
Confirmed Service Customer
2/11/2026
I always bring my fleet vehicle to Schmitt Chevrolet, it’s the best service available.
SAMUEL BURGMANN
2/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Mike H|2023 Chevrolet Bolt EUV
Confirmed Service Customer
2/25/2026
It was easy to make an appointment, Sam from the Service Dept took great care of me, and got in me in and out in a minimum amount of time--pretty much like most all of my Jack Schmitt service visits!
SAMUEL BURGMANN
2/28/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Robert G|2025 Chevrolet Trailblazer
Confirmed Service Customer
3/2/2026
The entire service department at Jack Schmitt Chevrolet is top notch!
ZACKARY SCHMITT
3/4/2026
Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
Alfred R|2013 GMC 1500 Sierra
Confirmed Service Customer
3/5/2026
Every time we come in the boys take great care of us. They answer all of our questions. They take great care of our car and truck. We are never leaving. Special thanks to Danny!
DANIEL THACKER
3/6/2026
Alfred, we are so happy to read such a great review about Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Jerry A|2023 Chevrolet Blazer
Confirmed Service Customer
3/6/2026
fixed right first time every time Stephanie is the best !
STEPHANIE DOOLEY
3/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Richard C|2019 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
The job took 1 hr and 25 minutes, I dropped vehicle off at 9 (appt time) and received call to pick it up at 10:25. The labor bill was $440, to replace all four tire sensors. I questioned labor amount. Sam, the service advisor, said the GM labor book said the was the charge, for my job that works out to over 4 hours of labor, my my job was only 1 hr, 25 min. He said that is the way it works. That is not a good answer. If the job takes and 1 hr and 25 min, the my job should be your standard labor per hour rate times 1:25.
SAMUEL BURGMANN
3/13/2026
Richard, we regret to hear that you had this experience with us. Please contact us at (618) 628-2500 when you have an opportunity, and we will be more than happy to try and turn your experience around.
OFALLON, IL
Arkiemah D|2020 Chevrolet Equinox
Confirmed Service Customer
3/11/2026
It was a great experience.
STEPHANIE DOOLEY
3/13/2026
Arkiemah, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Belleville, IL
Jamaal J|2024 Chevrolet Colorado
Confirmed Service Customer
2/4/2026
Fast, efficient and friendly service.
JAMISON FRANCO
2/6/2026
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Adam B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
My warranty company threw me through some hoops. Jamison went above and beyond to help me get it taking care of
JAMISON FRANCO
3/2/2026
Adam, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
TRENTON, IL
ANGELA S|2026 Chevrolet Trax
Confirmed Sales Customer
2/27/2026
Everyone there was awesome. Including sales and finance.
JOHN WEILMUENSTER
3/3/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SWANSEA, IL
Stacy A|2015 Chevrolet Trax
Confirmed Service Customer
3/4/2026
Very good experience. Always professional. Detailed explanations
DANIEL THACKER
3/6/2026
Stacy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Pierre M|2019 GMC 1500 Sierra
Confirmed Service Customer
3/11/2026
Had oil change done and tire rotation, and I also had one tire sensor out and wanted to get the TPMS tire sensor checked or to see if they could reset it but they said it didn't reset. So after I left all of them were off and didn't like that.......
JAMISON FRANCO
3/13/2026
Pierre, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (618) 628-2500.
BELLEVILLE, IL
Michael A|2022 Chevrolet Trax
Confirmed Service Customer
3/19/2026
Very happy with the service department the environment was very professional and Sam as always is always very helpful and friendly!
SAMUEL BURGMANN
3/20/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Darby C|2013 Chevrolet Sonic
Confirmed Service Customer
3/19/2026
It was okay. I had a recall that got fixed. I was hoping to use this opportunity to see what other maintenance was recommended but the advisor was on the phone and just threw me my keys and a pen. I used to work at a dealership so I kind of expected a call to upsell me, it would’ve been an easy sale because I needed an oil change and a new tire and would’ve purchased it. Ended up going to Walmart so I guess I shouldn’t complain he saved me money lol but it felt like I was being brushed off. Maybe he thought I looked broke…also it’s a nice touch to at least air up the tires if the light is on. They even do that at valvoline….i wasn’t impressed.
SAMUEL BURGMANN
3/20/2026
Darby, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (618) 628-2500 at your earliest convenience to discuss how we can turn this experience into a positive one.
SWANSEA, IL
Michael C|2019 Chevrolet Cruze
Confirmed Service Customer
1/27/2026
Repairs where done in a timely fashion considering what needed to be done to my vehicle.
1/28/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EAST SAINT LOUIS, IL
Chris C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Service department was very professional, transparent and got the job done quickly.
JENNIFER A
2/20/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
O FALLON, IL
Michael G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Always excellent service!
DANIEL THACKER
2/20/2026
Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!
COLLINSVILLE, IL
Katherine A|2021 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
Just as I expected. Service advisor took care of my wuestions
JENNIFER A
2/26/2026
Katherine, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
SWANSEA, IL
Shonta M|2023 GMC Acadia
Confirmed Service Customer
3/2/2026
What can I say but Sam, Sam, Sam is always nice to work with and understanding and always listens
SAMUEL BURGMANN
3/4/2026
Shonta, thanks for your praise and kind comments about our team. We hope you have a great day!
SAINT LOUIS, MO
RICHARD H|2026 Chevrolet Equinox
Confirmed Sales Customer
3/7/2026
Andy did a great job. He was very helpful and knowledgeable. He was a pleasure to work with.
ANDY ROLLINS
3/9/2026
Richard, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILLSTADT, IL
Deborah K|2019 Chevrolet Bolt EV
Confirmed Service Customer
3/8/2026
Went for tire sensor light on. Everyone was very nice and efficient.
JENNIFER A
3/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAIRVIEW HEIGHTS, IL
Robert R|2011 Chevrolet Silverado
Confirmed Service Customer
3/19/2026
Outstanding service and great service representatives.
STEPHANIE DOOLEY
3/22/2026
Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
JERRY W|2026 Chevrolet Equinox
Confirmed Sales Customer
3/19/2026
Tim and Mike were great, asked me what i was looking for, went out on the lot and brought it right to me to test drive, no haggling or sales pitches just great customer service
TIM SCHUHARDT
3/22/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
STEELEVILLE, IL
Daniel R|2023 Chevrolet Malibu
Confirmed Service Customer
3/9/2026
friendly and professional service. thank you.
JAMISON FRANCO
3/10/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Thomas A|2018 Chevrolet Malibu
Confirmed Service Customer
3/9/2026
Ok.
STEPHANIE DOOLEY
3/10/2026
Thomas, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Cleona B|2019 Chevrolet Cruze
Confirmed Service Customer
3/9/2026
They were awesome and fast!
JAMISON FRANCO
3/10/2026
Cleona, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
E ST LOUIS, IL
ROBERT M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/9/2026
Want a book about h the truck
JOHN WEILMUENSTER
3/10/2026
Robert, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
SWANSEA, IL
Jendayi D|2024 Chevrolet Traverse
Confirmed Service Customer
3/9/2026
Great customer service and was seen in a timely matt
STEPHANIE DOOLEY
3/10/2026
Jendayi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Jeffrey T|2021 Chevrolet Blazer
Confirmed Service Customer
3/13/2026
Great service
JENNIFER A
3/16/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BELLEVILLE, IL
Richard C|2024 Chevrolet Colorado
Confirmed Service Customer
3/13/2026
Finally got the problem with the gas tank access door resolved.
SAMUEL BURGMANN
3/16/2026
Richard, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LEBANON, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
3/19/2026
Service is outstanding
JENNIFER A
3/20/2026
Edward, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
GRANITE CITY, IL
Christopher A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2026
Great experience at Jack Schmidt Chevrolet in O'Fallon! They got my truck in quickly and did a thorough diagnostic. The work was done well, and my truck is running great. I appreciate the service, though the price difference between dealerships was a bit surprising. Overall, happy with the work!
JAMISON FRANCO
3/20/2026
Christopher, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASCOUTAH, IL
ALLISON B|2026 Chevrolet Blazer EV
Confirmed Sales Customer
3/24/2026
Andy was a wonderful Sales Person to work with. He worked very hard to find the perfect vehicle for me.
ANDY ROLLINS
3/26/2026
Allison, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Travis P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/6/2026
Amazing
JENNIFER A
3/7/2026
Travis, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
MARISSA, IL
WILLIS P|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/10/2026
Tim worked with me to find the car I needed, answered all of my questions, and took well care of me through the process. I couldn't have asked for anything else.
TIM SCHUHARDT
3/11/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Brian K|2022 Chevrolet Colorado
Confirmed Service Customer
3/14/2026
As always the staff are friendly and the service was very quick thank you to all the staff
JENNIFER A
3/16/2026
Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! Feel free to reach out to us if you need anything. Have a wonderful day.
GODFREY, IL
Debra P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/14/2026
the service was wonderful
JAMISON FRANCO
3/16/2026
Debra, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASEYVILLE, IL
DEONDRA J|2026 Chevrolet Trax
Confirmed Sales Customer
3/15/2026
Thank you for helping me find a good first car… I couldn’t be more happier with the Chevy trax Andy was also so good and helpful it has been a great experience
ANDY ROLLINS
3/17/2026
Deondra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OFALLON, IL
James T|2010 Chevrolet Silverado
Confirmed Service Customer
3/21/2026
I am sending a 4 page written statement to Schmitt Chevrolet, and General Motors. I tried to speak to service manager but the secretary would not put me through. I would welcome a phone call.
JAMISON FRANCO
3/23/2026
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. John Ratulowski will reach out to you right away.
BELLEVILLE, IL
Beth W|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/26/2026
I pulled up and was meet immediately by a very polite, nice young man. He got my information and I went to the customer lounge. Service time was very quick and check-out was smooth. I wanted to take the business card for the person who had helped me so I could get him next time. I asked him if the business card at his computer was him. He said no and handed me his card. I looked at the name and it was Zack Schmitt. I was really surprised that his name was the same as the dealership. I asked if we was related!!! He said he is the grandson. Excellent service. When I bought my new car in 2023 I really wanted a VW. I had a VW and loved it but the only VW dealership here is Auffenberg. I had been getting my VW serviced by them and it was the WORST customer service. There is no way I would have ever bought a car from them even though I really wanted another VW because of their terrible customer service. Having said all that I am really glad I purchased my car at Jack Schmitt even though it is not the car I really wanted.
ZACKARY SCHMITT
3/29/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SWANSEA, IL
Zena H|2025 GMC Yukon
Confirmed Service Customer
3/2/2026
I bring my vehicle for oil changes. I never wait longer than 1 hour! Love the service. Stephanie in the service department is always smiling so friendly and always remembers me.
STEPHANIE DOOLEY
3/4/2026
Zena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please give us a call. We're always happy to help!
SHILOH, IL
Cory E|2011 Chevrolet Traverse
Confirmed Service Customer
3/9/2026
Great service as always
DANIEL THACKER
3/9/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
SMITHTON, IL
Harold N|2025 Chevrolet Blazer
Confirmed Service Customer
3/9/2026
The staff kept us informed of the process on my Blazer. The staff have always been very helpful and handle our concerns with kindness and professionalism.
JENNIFER A
3/11/2026
Harold, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
John S|2018 Chevrolet Camaro
Confirmed Service Customer
3/9/2026
Excellent and professional service as always.
STEPHANIE DOOLEY
3/11/2026
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Michael J|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/17/2026
Everything was great. Courteous and very efficient.
JENNIFER A
3/19/2026
Michael, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LEBANON, IL
DEBRA A|2026 Chevrolet Traverse
Confirmed Sales Customer
3/25/2026
The dealership is very easy to work with. They listen and they always try to get you the best deal possible. The finance dept is eager to help and also get you the best rate. The salesman Andy Rollins is the best. I have bought most of my cars from him.
ANDY ROLLINS
3/28/2026
Debra, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Collette D|2020 Chevrolet Traverse
Confirmed Service Customer
3/29/2026
I love working with Stephanie she keeps me updated on my vehicle.
STEPHANIE DOOLEY
3/31/2026
Collette, we're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
SAINT LOUIS, MO
Michael A|2022 Chevrolet Trax
Confirmed Service Customer
3/30/2026
I feel very comfortable with the service department and Sam Burgmann the service advisor is always on point when it comes to to recommend up coming services for my vehicle!
SAMUEL BURGMANN
3/31/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Jeffery A|2024 Chevrolet Traverse
Confirmed Service Customer
3/12/2026
Great service and friendly staff.
JAMISON FRANCO
3/13/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SHILOH, IL
JAMES C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/16/2026
We were very satisfied with the service and attention we received from Sales Associate John Weilmuenster and staff at Jack Schmitt Chevrolet in O'Fallon, Illinois. They were very helpful, knowledgeable, personable, and reasonable. They gave us a good deal on our trade-in for a new 2026 Chevy Trailblazer. We highly recommend them!
JOHN WEILMUENSTER
3/18/2026
James, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
O FALLON, IL
Audrey K|2025 Chevrolet Trax
Confirmed Service Customer
3/16/2026
Very professional and courteous.
JENNIFER A
3/18/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRVIEW HEIGHTS, IL
SHARI D|2026 Chevrolet Equinox
Confirmed Sales Customer
3/16/2026
Quentin was fabulous and I would buy from him again. The wait time following his part in the process slowed down significantly and took way too long. For that reason alone I question whether I will return to Jack Schmitt even though this is the second car we have purchased through this dealership
QUENTIN SANDERS
3/18/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CARTERVILLE, IL
STEPHEN S|2026 Chevrolet Equinox
Confirmed Sales Customer
3/20/2026
There was not any pressure sales asked what we where after understood what we wanted did not try to sell us any thing we did not want.
WILLIAM BENJAMIN
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW ATHENS, IL
Tim S|2015 GMC 1500 Sierra
Confirmed Service Customer
3/27/2026
Easy to schedule appointments and expedient drop off and pick up procedures. Friendly and knowledgeable staff and reasonable prices.
DANIEL THACKER
3/30/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
RUSSELL M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/30/2026
Amazing experience and service.
TIM SCHUHARDT
3/31/2026
Russell, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW ATHENS, IL
Gina H|2021 Chevrolet Blazer
Confirmed Service Customer
4/7/2026
Dealership got me in the next day and accommodated my lunch hour from work. Friendly staff.
SAMUEL BURGMANN
4/9/2026
Gina, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PONTOON BEACH, IL
Frank W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/9/2026
Great service
STEPHANIE DOOLEY
2/12/2026
Thank you for the high star rating! We hope you have a great day.
O FALLON, IL
Rev C|2017 Chevrolet Trax
Confirmed Service Customer
2/20/2026
Poor service from our technician didn't listen to what I wanted done on my vehicle
SAMUEL BURGMANN
2/23/2026
Rev, thank you for taking the time to leave us your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (618) 628-2500 so we can make your experience a positive one.
Belleville, IL
Michael H|2017 Chevrolet Tahoe
Confirmed Service Customer
3/6/2026
Had me in and out great customer service thanks to Sam
SAMUEL BURGMANN
3/7/2026
Michael, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
SWANSEA, IL
ALLISON D|2026 Chevrolet Equinox
Confirmed Sales Customer
3/13/2026
The Salesmen,Manager and Finance Department, was more than helpful from the moment I was on the parking lot,and they made sure I has happy with my decision.
JOHN WEILMUENSTER
3/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Delores H|2022 Buick Encore GX
Confirmed Service Customer
3/23/2026
Good 😊
JAMISON FRANCO
3/26/2026
Delores, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Jo W|2023 Chevrolet Traverse
Confirmed Service Customer
3/23/2026
Always pleased with the service department at Jack Schmidt Chevrolet. Thanks to Dan for a great job in coordinating the results.
DANIEL THACKER
3/25/2026
We are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
EDWARDSVILLE, IL
Justice B|2025 Chevrolet Blazer
Confirmed Service Customer
3/23/2026
This was my first time at this particular dealership and it was absolutely amazing. For these last years I have always gone to George Weber Chevrolet in Columbia IL but I never felt the most comfortable there — I decided to go to this one and everyone was extremely welcoming and there was no wait to speak to a service advisor. George Weber is not as urgent or friendly (no offense everyone does good work). But my advisor Jennifer was the most memorable. Super friendly, nice, great smile, and just made me feel overall so welcome. This will be my new dealership and will be recommending to my friends.
JENNIFER A
3/25/2026
Justice, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. If you have any further questions, please give us a call. We're always happy to help!
SWANSEA, IL
SHERRY K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/10/2026
Great experience! Very friendly staff and I feel like I got a good deal.
ANDY ROLLINS
4/12/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOUNT VERNON, IL
Ronald E|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/26/2026
I came in for an oil change and tonhave mudflaps installed. Jenna brought me in to see a problem with the centers on my wheels. We decided to wait on the mud flaps to solve the issue with my wheel centers. Jenna tried to order replacements, but they have been discontinued. We still decided to wait to give ma an opportunity to locate a decent replacement. I really appreciated being informed about the possibility of damage to the centers instead of just going ahead and replacing them and having to deal with the breakage just so they could get paid. There was a big article about Aiffenberg yesterday and their repair scams and the comments were full of multiple complaints from multiple customers. I an happy i don't have to worry about the same kind of issue at Jack Schmitt., which is why I use the service department for my truck.
JENNIFER A
3/29/2026
Ronald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
David F|2023 Buick Encore GX
Confirmed Service Customer
4/4/2026
Though I wasn't expecting the service to cost as much as it did, I appreciated the communication and tentativeness by service Deptcand Jamison. I'll be bringing my other vehicle there also.
JAMISON FRANCO
4/6/2026
We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Mya D|2015 Chevrolet Traverse
Confirmed Service Customer
4/4/2026
Your mechanics are horrible and always overlooking things or either cause something else to break and do t be held accountable for what they mess up. Instead you guys charge me more money for something that should have been fix when you work on that part the first time. They half fix stuff in my car all together. Things that would have been covered with my warranty before it expire was overlooked twice
BELLEVILLE, IL
Allison N|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/6/2026
I was able to make an appointment for my car right away. Jennifer was AMAZING each time I came in. She listened to what issues I was having and couldn’t not have been more helpful or friendly. She explained everything well and maintained contact regarding follow-up. My experiences so far have been the best in years compared to other dealerships.
JENNIFER A
4/7/2026
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please give us a call. We're always happy to help!
St. Jacob, IL
Kevin K|2019 GMC Yukon XL
Confirmed Service Customer
4/8/2026
Everyone is friendly and the work is done correctly and on time.
JENNIFER A
4/9/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
O FALLON, IL
Leander M|2021 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
I was greeted by Sam he got me in even though he coild not find my appointment keep me informed of the progress
SAMUEL BURGMANN
4/11/2026
Leander, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. Feel free to reach out to us if you need anything. Have a wonderful day.
SWANSEA, IL
Shilynn C|2025 Chevrolet Blazer
Confirmed Service Customer
3/23/2026
Stellar customer service and communication from staff. Danny was professional and helped me find an appointment that worked for me. On the service day, I was greeted by Sam who was friendly and professional. Upon pick up of the blazer, Sam explained what was wrong, how it was fixed, and ensured if I had other issues to give him a call. I felt valued and appreciated as a customer.
SAMUEL BURGMANN
3/25/2026
Shilynn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
COLLINSVILLE, IL
JAMES M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/8/2026
Everything went great and everyone was friendly and got things taken care of in a timely manner.
TRENTON WEST
4/8/2026
James, thank you so much for the positive review! We can't wait to see you again, have a great day.
BLANDINSVILLE, IL
Kimvetta S|2015 Chevrolet Impala
Confirmed Service Customer
4/8/2026
Fast and friendly
STEPHANIE DOOLEY
4/9/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again soon!
BELLEVILLE, IL
Chad L|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
I can’t say enough good things about my experience. The staff from the second I dropped my truck off was friendly, knowledgeable, honest and let me know they were there for me if I needed anything through my experience. I did not actually meet and talk to the technician, but my truck was repaired in a timely manner and everything was fixed and put back together properly. I told them I would be back for not only service but sales because they are very different from a lot of the other GM dealerships in the area. I had an excellent experience and can’t think of anything else I would improve on. They’re doing it right!
SAMUEL BURGMANN
4/9/2026
Chad, thank you so much for your positive comments about Jack Schmitt Chevrolet of O'Fallon! Please don't hesitate to reach out if there's anything additional we can do for you.
SMITHTON, IL
ROGER B|2026 Chevrolet Equinox
Confirmed Sales Customer
4/13/2026
Outstanding customer sales service from John Weilmuenster.
JOHN WEILMUENSTER
4/13/2026
Roger, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Jendayi D|2024 Chevrolet Traverse
Confirmed Service Customer
4/16/2026
Professional, great communication skills, service completed in a timely manner
SAMUEL BURGMANN
4/17/2026
Jendayi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
BELLEVILLE, IL
Raymond L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/16/2026
Great job all the way around.
JENNIFER A
4/17/2026
Raymond, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
3/30/2026
They always give me great service and they did again.
JENNIFER A
3/31/2026
Edward, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
GRANITE CITY, IL
Robert M|2017 Chevrolet Traverse
Confirmed Service Customer
3/30/2026
Was in an out in an hour (oil change and tire rotation). Staff was friendly and advised me when work was done. Was able to get the appointment easily.
JENNIFER A
3/31/2026
Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Herman S|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/6/2026
I recently brought my new 2026 Chevy Silverado to Jack Schmitt Chevrolet of O'Fallon for its first oil change, and I couldn't be happier with the experience. The service on April 3, 2026, was efficient and professional. The staff was friendly and made the process very smooth. I appreciate their attention to detail and for making my first service appointment a positive one. Thank you for taking care of my vehicle!
JENNIFER A
4/7/2026
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. We are always more than happy to assist you if anything else comes up. Take care!
FAIRVIEW HEIGHTS, IL
Kenneth A|2020 GMC Acadia
Confirmed Service Customer
4/6/2026
Outstanding job
SAMUEL BURGMANN
4/7/2026
Kenneth, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASCOUTAH, IL
Randy P|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/6/2026
Took care of everything. Great service
STEPHANIE DOOLEY
4/7/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LEBANON, IL
Rodney E|2026 GMC Terrain
Confirmed Service Customer
4/9/2026
Always great service
DANIEL THACKER
4/10/2026
Rodney, your satisfaction is important to us, so we want to sincerely thank you for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again soon!
O FALLON, IL
Bernice T|2017 Chevrolet Equinox
Confirmed Service Customer
4/13/2026
Very professional, I got in and got out at without being there all day
JENNIFER A
4/14/2026
Bernice, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SHILOH, IL
Marion T|2025 Chevrolet Equinox
Confirmed Service Customer
4/16/2026
In a word EXCELLENT!!!!
JENNIFER A
4/17/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST SAINT LOUIS, IL
Lisa H|2025 Chevrolet Trax
Confirmed Service Customer
4/20/2026
Staff (Jen) greeted me quickly and was very polite and friendly. Waiting area was comfortable and clean. She was very knowledgeable. This was my first service visit and I was very pleased. Will recommend Jack Schmitt.
JENNIFER A
4/21/2026
Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Schmitt Chevrolet of O'Fallon. Thanks again for the recommendation, and have an amazing day!
FAIRVIEW HEIGHTS, IL
David W|2023 Chevrolet Malibu
Confirmed Service Customer
3/26/2026
In and out for a quick oil change. Great work as always.
JENNIFER A
3/29/2026
David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Lawrence H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2026
May sound cliche, but not meaning to. Jack Schmitt Chevrolet has Top of the Line Service, with a smile. Plenty of comfortable spaces to relax, get a cup of coffee, tea, etc. while you wait. Great folks, great service!
STEPHANIE DOOLEY
4/1/2026
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EDWARDSVILLE, IL
Kent D|2025 Chevrolet Trax
Confirmed Service Customer
4/7/2026
I'm never disappointed at Jack Schmitt. Superior service and superior customer service.
JENNIFER A
4/7/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Jennifer S|2024 Chevrolet Trax
Confirmed Service Customer
4/9/2026
Smooth sailing
SAMUEL BURGMANN
4/11/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Gregory E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/13/2026
Great as always
DANIEL THACKER
4/14/2026
Gregory, we sincerely thank you for the positive review, and look forward to seeing you again soon!
HIGHLAND, IL
Shantelle L|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/13/2026
They got my truck in and out in less than an hour for an oil change.
STEPHANIE DOOLEY
4/14/2026
Shantelle, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Michelle F|2023 Chevrolet Equinox
Confirmed Service Customer
4/13/2026
We have had such a great experience with you all. From Bill, selling us our SUV to Danny helping with our service appointment, you all are rock stars!! Thank you so very much! Five stars ⭐️⭐️⭐️⭐️⭐️
DANIEL THACKER
4/14/2026
Michelle, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MILLSTADT, IL
Leander M|2021 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
jennifer was great was anle to schedule me in the same fay
SWANSEA, IL
Frank W|2015 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Great service ,fast service
DANIEL THACKER
4/25/2026
Frank, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Leonard M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/28/2026
No problems.
SAMUEL BURGMANN
3/30/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
GRANITE CITY, IL
Jason M|2019 Chevrolet Suburban
Confirmed Service Customer
3/28/2026
Perfect!
JENNIFER A
3/30/2026
Jason, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
BELLEVILLE, IL
Dwain Q|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2026
Simple oil change
SAMUEL BURGMANN
4/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Haylee N|2024 Chevrolet Tahoe
Confirmed Service Customer
4/22/2026
Great customer service and appreciate the business space to work while waiting
BELLEVILLE, IL
Oliver H|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/27/2026
Always excellent
STEPHANIE DOOLEY
4/27/2026
Oliver, your satisfaction is our top priority. We hope to see you soon!
CASEYVILLE, IL
Dennis R|2025 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
We were traveling needed help with our vehicle and was taken care promptly. Thank you
SAMUEL BURGMANN
5/1/2026
Dennis, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PEKIN, IL
Mark A|2026 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
At least 20 years of having my GM vehicles serviced by Jack Schmitt Chevrolet of O Fallon, excellent service as on my first visit
JAMISON FRANCO
5/1/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
MASCOUTAH, IL
Robert F|2019 Chevrolet Tahoe
Confirmed Service Customer
4/30/2026
After I provided an email coupon for $40 off an oil change with Mobil 1 synthetic oil, they put in their "standard" synthetic oil. And would only give me $25 off my bill. They said the $40 off only applied to diesel powered vehicles.
STEPHANIE DOOLEY
5/1/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
BELLEVILLE, IL
Daniel J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
Good service
JENNIFER A
5/1/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
MORO, IL
Mary K|2020 Chevrolet Impala
Confirmed Service Customer
5/1/2026
Very helpful
ZACKARY SCHMITT
5/2/2026
Mary, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
QUINCY, IL
James B|2018 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
Danny was very helpful.
ZACKARY SCHMITT
4/16/2026
James, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Carla L|2016 Chevrolet Malibu
Confirmed Service Customer
4/15/2026
They took good care of my sons car but the AC is not working I will have a mechanic take a look at that
JAMISON FRANCO
4/16/2026
Carla, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Patricia A|2018 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
They keep me updated about my vehicle
JENNIFER A
4/16/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST SAINT LOUIS, IL
Donna C|2016 Chevrolet Malibu
Confirmed Service Customer
4/15/2026
Had routine oil change and tire rotation. Tech overfilled truck tires to 90 psi which i didnt catch. Few weeks later we blew a belt on rear tire. Now had to purchase new tires which we did not get thru dealer. But the guys did fix a tire from our car this past friday quickly. Appreciate it
SAMUEL BURGMANN
4/16/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
O FALLON, IL
Cari L|2024 Chevrolet Trax
Confirmed Service Customer
4/18/2026
Oil change completed quickly and they were able to order a part my car needed.
JENNIFER A
4/20/2026
Cari, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Ladonna N|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/18/2026
No answer
STEPHANIE DOOLEY
4/20/2026
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (618) 628-2500 at your earliest convenience. We hope to hear from you soon.
E SAINT LOUIS, IL
Julie M|2026 Chevrolet Equinox
Confirmed Service Customer
4/29/2026
Quick, easy, great communication.
DANIEL THACKER
4/30/2026
Julie, We're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!
BELLEVILLE, IL
David T|2013 Chevrolet Avalanche
Confirmed Service Customer
5/19/2026
great service
DANIEL THACKER
5/3/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
TRENTON, IL
Madeline D|2023 Chevrolet Blazer
Confirmed Service Customer
5/2/2026
I have worked with Sam B multiple times and it has always been a good experience. He is kind, calls with all the details and takes the extra time to explain things to me and my husband. It is much appreciated.
SAMUEL BURGMANN
5/4/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCOTT AFB, IL
Cindy L|2026 Chevrolet Traverse
Confirmed Service Customer
4/5/2026
Friendly - quick service
DANIEL THACKER
4/7/2026
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW BADEN, IL
Dwayne H|2020 Chevrolet Malibu
Confirmed Service Customer
4/20/2026
It was a great experience I thank your staff for the help I received …but I do think it’s important to have loaner vehicles available when the you may have a costumer vehicle for a period of time
JAMISON FRANCO
4/21/2026
Dwayne, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
E ST LOUIS, IL
Cletis C|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/24/2026
Quick service done right. Waited less than an hour. Really appreciate that
BELLEVILLE, IL
James E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/29/2026
Very friendly and knowledgeable.
SAMUEL BURGMANN
4/30/2026
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MASCOUTAH, IL
Rickey G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/29/2026
Jamison was extremely professional.
JAMISON FRANCO
4/30/2026
Rickey, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Mike H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/30/2026
Stephanie. Dooley is very professional and courteous. She took care of my vehicle needs.
STEPHANIE DOOLEY
5/1/2026
Mike, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
David A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/30/2026
Great service like usual! The service was completed quickly and done well.
DANIEL THACKER
5/1/2026
David, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
AVISTON, IL
Jamaal J|2024 Chevrolet Colorado
Confirmed Service Customer
5/5/2026
As always, service was excellent!
SAMUEL BURGMANN
5/6/2026
Jamaal, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
BELLEVILLE, IL
Stacey R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2026
Great knowledge, quick service. Told me what they are doing.
JENNIFER A
5/14/2026
Stacey, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Stephanie G|2025 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
This was my first time having my car serviced at Jack Schmitt Cheverolet. From the time I pulled in to the service center I received exceptional service.
JENNIFER A
4/12/2026
Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Eric A|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/19/2026
Very helpful. Quickly located new tire and installed within 24 hrs.
SAMUEL BURGMANN
4/20/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
NEW BADEN, IL
Kenneth A|2022 Chevrolet Blazer
Confirmed Service Customer
4/19/2026
Great service.
DANIEL THACKER
4/20/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
MASCOUTAH, IL
Herman H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2026
I was in and out quickly.
JAMISON FRANCO
4/24/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
MELISSA W|2026 Chevrolet Trax
Confirmed Sales Customer
4/27/2026
I was listened to about what I wanted out of a new vehicle and then those needs were met. Rebecca was a friendly and helpful salesperson that made my car purchase seamless and stress free. I will recommend the dealership and car shopping with Rebecca to my friends and family. Thank you so much!
REBECCA ADAMS
4/28/2026
We're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Thanks for the recommendation, and have an amazing day!
COLLINSVILLE, IL
Darrell S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/30/2026
Service was fast
JAMISON FRANCO
5/1/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
BELLEVILLE, IL
Michael C|2020 Chevrolet Blazer
Confirmed Service Customer
5/4/2026
They did well on my car service repair. Will still go there again in the near future. Thanks, Mike
JENNIFER A
5/5/2026
Michael, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MASCOUTAH, IL
Michael E|2005 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2026
I was able to make an appointment and get in the same day
DANIEL THACKER
5/13/2026
Michael, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SWANSEA, IL
JEFFREY M|2026 Chevrolet Trax
Confirmed Sales Customer
5/18/2026
My experience was great. I especially enjoyed working with Chastity in finance. It was the best finance experience in all my my years buying cars
JOHN WEILMUENSTER
5/19/2026
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Gregory L|2021 Chevrolet Tahoe
Confirmed Service Customer
4/15/2026
The service was fast and the staff was super nice.
STEPHANIE DOOLEY
4/16/2026
Gregory, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Latonya F|2023 GMC Acadia
Confirmed Service Customer
4/22/2026
This is the second time the service guy has left oil on my car. His oily shoe prints was inside the door & both oily hand prints was on the hood from when he closed the hood. I’m not happy about this & my car is still considered brand new. People need to be respectful of other people vehicles.
STEPHANIE DOOLEY
4/22/2026
Latonya, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (618) 628-2500. We look forward to hearing from you.
SHILOH, IL
Answar R|2015 Buick LaCrosse
Confirmed Service Customer
4/24/2026
My service writer Danny Thaker is the Best always very courteous and professional! Jack Schmitt Chevrolet is the only place my family will go for our automobile needs...service and sales!
O FALLON, IL
Terry F|2014 Chevrolet Corvette
Confirmed Service Customer
4/24/2026
Great service and very much on time
FREEBURG, IL
Brian E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2026
Great service every time! I wouldn't think about going anywhere else!
JENNIFER A
4/27/2026
Brian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SWANSEA, IL
Shayla M|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/8/2026
N/A
JAMISON FRANCO
5/9/2026
Shayla, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!
SCOTT AFB, IL
Jesse A|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2026
Jenn was very helpful .
JENNIFER A
5/15/2026
Jesse, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Chinettamartin M|2024 Buick Envista
Confirmed Service Customer
5/15/2026
Jamison was very helpful and very informative.
JAMISON FRANCO
5/16/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Jeff S|2021 Chevrolet Corvette
Confirmed Service Customer
5/15/2026
good service, prompt, professional and I appreciated the ride home and back.
STEPHANIE DOOLEY
5/16/2026
Jeff, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SHILOH, IL
Thomas A|2018 GMC 1500 Sierra
Confirmed Service Customer
4/22/2026
My Service Advisor Sam went above and beyond, I came in because my A/C in my truck had a freon leak, that was handled quickly as they were able to get it done right away, but Sam saw that I had my briefcase with me and I asked if there was somewhere comfortable to wait, he in formed me of the business center, I got a ton of work done while waiting. Also I had been hearing a small high pitch noise while the truck was running, he made sure yo get with the technician so they could figure it out, turns out was just a small clip on the exhaust, I would have never figured this out, and Honestly that noise was driving me crazy!!! No More Noise and my A/C is Ice cold, Everyone was so nice e and Accommodating, I Wish I had more Work fir them to do, and that's not something I thought I'd ever Say, Thank You for Everything
BELLEVILLE, IL
Willard O|2022 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Got recall fixed! It was done quickly and everyone was polite and professional!!
O FALLON, IL
Simone F|2026 Chevrolet Trax
Confirmed Service Customer
4/22/2026
Was very helpful and kind.Not to much of a wait. Will visit back.
FAIRVIEW HEIGHTS, IL
Rodney E|2026 GMC Terrain
Confirmed Service Customer
5/10/2026
Great service
STEPHANIE DOOLEY
5/11/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
O FALLON, IL
Raymond L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/11/2026
Excellent service.
JENNIFER A
5/11/2026
Thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon - Service
BELLEVILLE, IL
KEITH C|2026 Chevrolet Equinox
Confirmed Sales Customer
5/11/2026
Tim Schuhardt and Chasity Bethel were an absolute joy to deal with! This was the 3rd vehicle we have purchased from Tim and Jack Schmitt! Thanks for the great service!
TIM SCHUHARDT
5/12/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Joseph C|2024 Chevrolet Malibu
Confirmed Service Customer
5/17/2026
Great experience and vehicle was completed in a timely fashion.. Staff was friendly as well..
JENNIFER A
5/18/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Keith W|2023 Chevrolet Equinox
Confirmed Service Customer
5/19/2026
A very easy experience,from setting the appointment,to getting the work done.Ill be back again.
JAMISON FRANCO
5/20/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BELLEVILLE, IL
John H|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/16/2026
Fantastic and quick service!
JAMISON FRANCO
4/17/2026
John, we really appreciate your feedback! Thank you, and have a fantastic day!
BELLEVILLE, IL
Kevin L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/16/2026
Great service, they honor my appointment time
JAMISON FRANCO
4/16/2026
Kevin, your satisfaction is our top priority. We hope to see you soon!
BELLEVILLE, IL
Kevin S|2025 Chevrolet Equinox
Confirmed Service Customer
5/8/2026
All good
JENNIFER A
5/8/2026
Kevin, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Corina R|2013 Chevrolet Volt
Confirmed Service Customer
5/8/2026
I had the best experience with the service dept. They definitely went the extra mile to take care of my car and get me back on the road..
SAMUEL BURGMANN
5/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SILEX, MO
Salvadore J|2010 Chevrolet Colorado
Confirmed Service Customer
5/8/2026
Awesome GM Certified Service facility. Carl is a very professional service advisor and it’s always a pleasure dealing with him.
Carl B
5/9/2026
Salvadore, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
TRENTON, IL
Arnold S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/14/2026
ASM Jennifer always does an outstanding job. The technicians repair my vehicle quickly and I’ve never had a come back. The entire service department is hands down the best in the metro east!
JENNIFER A
5/14/2026
Arnold, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHILOH, IL
Rodney E|2026 GMC Terrain
Confirmed Service Customer
5/14/2026
Great service
STEPHANIE DOOLEY
5/15/2026
Rodney, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Sharon A|2025 Chevrolet Trax
Confirmed Service Customer
5/20/2026
They replaced a much needed new tire
SAMUEL BURGMANN
5/21/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
John A|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/20/2026
Good staff and quick to fit in an appointment for my car.
JAMISON FRANCO
5/21/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Debra M|2025 Chevrolet Trax
Confirmed Service Customer
4/24/2026
Jamison was very helpful and answered my questions with patience. He also updated Md on if my car needs any service. Thank you again for the great service.
JAMISON FRANCO
4/24/2026
Debra, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Robert A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2026
Outstanding service
DANIEL THACKER
4/24/2026
Your satisfaction is our top priority. We hope to see you soon!
SWANSEA, IL
Charlene G|2004 Chevrolet Tahoe
Confirmed Service Customer
5/11/2026
I’m always treated right. Have been dealing with Chevrolet (Jack Schmitt of O’Fallon ) for over 20 years. Thank you four your service.
SAMUEL BURGMANN
5/13/2026
Charlene, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Schmitt Chevrolet of O'Fallon. We are always more than happy to assist you if anything else comes up. Take care!
CAHOKIA, IL
David G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/17/2026
Always great service from the staff
DANIEL THACKER
5/18/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
MILLSTADT, IL
Larry A|2018 Chevrolet Equinox
Confirmed Service Customer
5/20/2026
Quick and convenient
DANIEL THACKER
5/20/2026
Larry, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Robert T|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2026
Everything went fine
JENNIFER A
5/23/2026
Robert, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Stacy A|2015 Chevrolet Trax
Confirmed Service Customer
5/22/2026
Very responsive.
JAMISON FRANCO
5/23/2026
Your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
BELLEVILLE, IL
MICHAEL M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/22/2026
John W. Salesman was very helpful and kind. Helped us and was very nice and answered every question we had. I'll recommend him and dealership to everyone.
JOHN WEILMUENSTER
5/23/2026
Michael, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Teressa G|2021 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
Friendly, and helpful , fast service
STEPHANIE DOOLEY
5/23/2026
Teressa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, IL
Timothy W|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/3/2026
The appointment was easy to schedule, customer service was excellent, wait time was reasonable and the cost was very competitive.
STEPHANIE DOOLEY
5/3/2026
Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TROY, IL
JULIA H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/7/2026
This is at least the fourth car I have purchased from Jack Schmitt Chevrolet with John as my salesman. John found me the car I wanted even though it wasn’t on the lot. I am always treated fairly here and Mike goes the extra mile to help with financing. As long as they are both here to work with my business will not go anywhere else.
JOHN WEILMUENSTER
5/7/2026
Julia, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please give us a call. We're always happy to help!
NEW BADEN, IL
Robert T|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/13/2026
Everything went smoothly. I had my oil changed n tires rotated.
JENNIFER A
5/13/2026
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
MASCOUTAH, IL
Jo A|2026 Chevrolet Trailblazer
Confirmed Service Customer
5/18/2026
Very friendly and exceptional service.
STEPHANIE DOOLEY
5/18/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MARYVILLE, IL
RICHARD F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/18/2026
Was a great and easy experience.
TIM SCHUHARDT
5/18/2026
Richard, thank you for sharing your positive experience! We look forward to your next visit! Take care!
MASCOUTAH, IL
Lenny C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/18/2026
Very professional service, quickly performed. Advisor showed me how to use my Chevrolet points toward my service cost. Very happy with the service I received.
SAMUEL BURGMANN
5/19/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Daniel J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2026
Prompt service and on time
JENNIFER A
5/24/2026
Daniel, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MORO, IL
Clarence H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
TO HI ON SPARK PLUG REPLACEMENT i WILL DO IT
JENNIFER A
5/25/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
DUPO, IL
Frank T|2006 Chevrolet Corvette
Confirmed Service Customer
5/5/2026
Service Advisor, Jamison Franco, was very knowledgeable about the repair that was needed for our Corvette. Services were completed timely and with in the cost quoted. Will bring our car here for all future services.
JAMISON FRANCO
5/6/2026
Frank, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
BREESE, IL
Shannon S|2025 Chevrolet Equinox
Confirmed Service Customer
5/6/2026
I have no complaints or concerns.
STEPHANIE DOOLEY
5/7/2026
Shannon, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
FAIRVIEW HTS, IL
AMBER H|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/1/2026
Everyone has always been so helpful and friendly. We have always felt taken care of. A couple to name: John, Kenny, Dave were all fantastic!
JOHN WEILMUENSTER
6/3/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
BELLEVILLE, IL
Ravvy C|2023 Chevrolet Blazer
Confirmed Service Customer
6/3/2026
Great
STEPHANIE DOOLEY
6/4/2026
Ravvy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW HEIGHTS, IL
GREGORY C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/3/2026
Very professional and great sales team
TRENTON WEST
6/4/2026
Gregory, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CLLINSVILLE, IL
Domonique G|2025 Chevrolet Blazer
Confirmed Service Customer
6/5/2026
Waste of breath at this point
JAMISON FRANCO
6/6/2026
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
FAIRVIEW HEIGHTS, IL
Edgar W|2019 GMC 1500 Sierra
Confirmed Service Customer
6/8/2026
They diagnosed the problem with my truck in a short amount of time, contacted the extended warranty people and took care of the problem, they use genuine Chevrolet parts unlike the warranty company wanted to used off brand parts, who rebuilds a engine and use parts that are not genuine parts, when I got my truck back, it ran great, but I had some dings in my door that wasn’t there when I dropped it off Jack Schmitt Chevrolet took care problem thanks for all you did for my truck
DANIEL THACKER
6/9/2026
Edgar, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fairview Heights, IL
Michael D|2024 Chevrolet Trax
Confirmed Service Customer
6/8/2026
Quite Professional, the speed of booking the appointment was quite unexpected, i feared a much longer booking time but was able to get in within 2 days and at the time of my choice. I had four issues that needed to be addressed and I waited in the lobby until completion. I had anticipated a 3 or so hour wait and it turned out to be just that. I am pleased.
DANIEL THACKER
6/9/2026
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Carrie D|2017 Chevrolet Malibu
Confirmed Service Customer
5/21/2026
Jack Schmitt service department is always very prompt to greet and check in for service. Communication through the day is ongoing and vehicle pick up is fast and easy. Everyone is always polite and friendly.
DANIEL THACKER
5/21/2026
Carrie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT LOUIS, MO
Stacey R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2026
Went in for tire rotation and oil change. Make sure everything is up-to-date. Got me in at my scheduled time, and got me out of there just over an hour. The staff that I did interact with were friendly and even said good morning!
JENNIFER A
5/21/2026
Stacey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Murphy R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/31/2026
Great service
DANIEL THACKER
5/31/2026
Murphy, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
SWANSEA, IL
Laura M|2024 Chevrolet Equinox
Confirmed Service Customer
6/3/2026
Got an appointment right away, heard from tech. Before my appointment. Was done quickly and professionally
JENNIFER A
6/4/2026
Laura, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
MASCOUTAH, IL
Nikki W|2024 Chevrolet Trax
Confirmed Service Customer
6/6/2026
Staff is nice and helpful. The maintenance was done fast.
SAMUEL BURGMANN
6/6/2026
Nikki, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Christopher L|2015 Chevrolet Colorado
Confirmed Service Customer
6/10/2026
Fast high quality service
SAMUEL BURGMANN
6/10/2026
Christopher, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Debbie S|2024 Chevrolet Equinox
Confirmed Service Customer
6/12/2026
Timely, efficient and friendly
SAMUEL BURGMANN
6/13/2026
Debbie, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
COLLINSVILLE, IL
Debra L|2016 Chevrolet Equinox
Confirmed Service Customer
6/12/2026
Danny has always been very courteous whenever he is my service provider. The wait time is unbelievably short.
DANIEL THACKER
6/13/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CENTREVILLE, IL
Brian R|2024 Chevrolet Camaro
Confirmed Service Customer
5/26/2026
Door to door service!
DANIEL THACKER
5/27/2026
Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Jack Schmitt Chevrolet of O'Fallon and we hope to see you again soon!
HIGHLAND, IL
Johara W|2019 Chevrolet Tahoe
Confirmed Service Customer
5/29/2026
I’ve always had my car serviced at this dealership and really trusted them every time at checkout. I always confirm with them did everything check out good and they tell me yes I recently went on a road trip and had car issues that should’ve been prevented it ended up costing me $2000 to get replaced and fixed. I also have mentioned to them multiple times that my brakes don’t seem right and I feel like I’ve been brushed off.
JENNIFER A
6/1/2026
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our Service Consultant did make recommendations on the brake repair with two other items. We were aware that you did not have time to correct the conditions before relocating. We truly value your business. If you're every back in the area, we'd be delighted to help you anyway we can. Thank you!
SAFB, IL
Michael E|2024 Buick Enclave
Confirmed Service Customer
6/3/2026
I made an appointment showed up early and left early.
STEPHANIE DOOLEY
6/4/2026
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Swansea, IL
KENNA W|2026 Chevrolet Equinox
Confirmed Sales Customer
6/8/2026
The salesman Andy was dedicated , helpful in every way . A job well done .
ANDY ROLLINS
6/8/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
FAIRVIEW HEIGHTS, IL
Andrea G|2021 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Jennifer is awesome. Great customer service.
JENNIFER A
6/8/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST SAINT LOUIS, IL
Cory E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2026
Great as always
STEPHANIE DOOLEY
6/8/2026
Cory, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMITHTON, IL
Erica S|2020 Chevrolet Trax
Confirmed Service Customer
6/11/2026
Stephanie the service advisor was really kind and helpful. The service was fast which is always appreciated!
STEPHANIE DOOLEY
6/12/2026
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
MASCOUTAH, IL
Roger L|2026 Chevrolet Equinox
Confirmed Service Customer
6/15/2026
Mr. Danny Thacker the service advisor provided Outstanding Customer Service in repairing and resolving my issues on my new 2026 Chevrolet Equinox that I purchased from Jack Schmitter of O'Fallon. Respectfully, Roger Barre.
DANIEL THACKER
6/16/2026
Roger, we're happy to hear you had such a positive experience with Danny! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Mary A|2025 Chevrolet Malibu
Confirmed Service Customer
5/25/2026
Service department service was excellent
JENNIFER A
5/25/2026
Mary, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
BELLEVILLE, IL
Rachel R|2025 GMC Yukon
Confirmed Service Customer
5/25/2026
Jen was amazing!!! She got my vehicle in and fixed in record time.. couldn’t have asked for a better experience!!
JENNIFER A
5/25/2026
Rachel, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please give us a call. We're always happy to help!
FESTUS, MO
James K|2020 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Just overall great experience
JENNIFER A
6/3/2026
James, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
OFALLON, IL
Rodney E|2023 Chevrolet Traverse
Confirmed Service Customer
6/8/2026
Always great and professional service.
DANIEL THACKER
6/8/2026
Rodney, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Joseph P|2025 Chevrolet Corvette Z06
Confirmed Service Customer
6/10/2026
Great customer service. Everyone was professional and courteous. Service advisor was very efficient and communicated outstanding.
JENNIFER A
6/10/2026
Joseph, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Mary C|2024 Chevrolet Colorado
Confirmed Service Customer
6/10/2026
Helpful
STEPHANIE DOOLEY
6/10/2026
Mary, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
LEBANON, IL
Steve M|2017 GMC Yukon
Confirmed Service Customer
6/15/2026
Easiest and most pleasant experience i have had at a dealership. Danny offered an upgrade repair for my vehicle that I was not expecting and it was at no cost to me. Straightforward and fair. I will return.
DANIEL THACKER
6/17/2026
Steve, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Ernest S|2019 Chevrolet Colorado
Confirmed Service Customer
6/17/2026
Excellent service. Took less time than what was anticipated. Service personnel are professional and courteous.
JENNIFER A
6/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FAIRVIEW HTS, IL
Laura M|2026 Chevrolet Suburban
Confirmed Service Customer
6/17/2026
John Ratulowski is simply exceptional and focused on customer satisfaction. He is the reason we go to Jack Schmitt.
SAMUEL BURGMANN
6/18/2026
Laura, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
MASCOUTAH, IL
Jon W|2020 GMC Acadia
Confirmed Service Customer
5/20/2026
Good
JAMISON FRANCO
5/20/2026
Jon, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
O FALLON, IL
Anthony L|2014 Chevrolet Impala
Confirmed Service Customer
5/28/2026
Had a great experience they diagnosed my problem and told me what I need to do
STEPHANIE DOOLEY
5/29/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BELLEVILLE, IL
Karen E|2015 Chevrolet Malibu
Confirmed Service Customer
6/10/2026
As always, staff courteous and maintenance was completed in a timely manor. Great Dealership.
SAMUEL BURGMANN
6/11/2026
Karen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
O FALLON, IL
Ally T|2019 Chevrolet Cruze
Confirmed Service Customer
6/10/2026
Danny was awes
DANIEL THACKER
6/11/2026
Ally, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
AUNDREA F|2026 Chevrolet Equinox
Confirmed Sales Customer
6/10/2026
Good experience
TIM SCHUHARDT
6/11/2026
Aundrea, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
TROY, IL
Shilynn C|2025 Chevrolet Blazer
Confirmed Service Customer
6/12/2026
Another excellent customer service experience!
JAMISON FRANCO
6/13/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLLINSVILLE, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
6/17/2026
Dan and John took excellent care of me like they always do. Service is excellent .
DANIEL THACKER
6/17/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
GRANITE CITY, IL
Scott R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2026
Great. On time and quick
JENNIFER A
6/17/2026
Scott, we're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
LEBANON, IL
Lamont F|2025 Chevrolet Equinox
Confirmed Service Customer
6/20/2026
The service I received was impeccable thank you guys so much.
STEPHANIE DOOLEY
6/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLORISSANT, MO
Collette D|2020 Chevrolet Traverse
Confirmed Service Customer
6/23/2026
Great and fast dealership
JAMISON FRANCO
6/24/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
ST LOUIS, MO
Kathleen A|2016 Chevrolet Cruze
Confirmed Service Customer
5/15/2026
My visit went smooth and quick!
SAMUEL BURGMANN
5/16/2026
Kathleen, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FAIRVIEW HEIGHTS, IL
Vicki L|2023 Chevrolet Blazer
Confirmed Service Customer
6/4/2026
Always very helpful and friendly.
STEPHANIE DOOLEY
6/5/2026
Vicki, your satisfaction is our top priority. We hope you have a great day!
OFALLON, IL
Brian T|2019 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Easy to schedule for an oil change and tire rotation. Fast and friendly service.
STEPHANIE DOOLEY
6/8/2026
Brian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Alyssa D|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/10/2026
Sam in service was fantastic! I came in for a scheduled oil change, and he took the time to confirm that my tire rotation and safety inspection were included. He also proactively helped me apply my reward points and a coupon to the final bill. Overall, it was a smooth, great experience thanks to Sam's excellent customer service.
SAMUEL BURGMANN
6/11/2026
Alyssa, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Erik T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2026
Good
JENNIFER A
6/12/2026
Erik, your satisfaction is our top priority. We hope you have a great day!
ROY, UT
Kathleen M|2026 Chevrolet Equinox
Confirmed Service Customer
6/15/2026
Everything was great
JENNIFER A
6/17/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FAIRVIEW HTS, IL
Michael D|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Always a good experience, friendly staff and gets the job done. I would recommend.
JENNIFER A
6/19/2026
Michael, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
SHILOH, IL
Brenda D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2026
Excellent work
JAMISON FRANCO
6/19/2026
Brenda, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
O FALLON, IL
Robert J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Friendly & on time
JAMISON FRANCO
6/27/2026
Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TROY, IL
Connie J|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/8/2026
Stephanie kept me informed anput everything needing to be completed. Great job 👏 and grest work! Thank you!
STEPHANIE DOOLEY
6/9/2026
Connie, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Marcia L|2025 Chevrolet Equinox
Confirmed Service Customer
6/23/2026
I have been here 3 times in the past week. Each and every time Jamison has been exceptional. Very friendly and knowledgeable.
JAMISON FRANCO
6/24/2026
Marcia, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Darrell J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Jennifer was amazing from the moment I stepped out of my vehicle until the moment I got back into my vehicle. She was engaging, energetic, and maintained eye contact at all times. She was very kind to answer all of my questions in regards to adding Accessories to my Silverado. Jennifer is a true treasure for the Jack Schmitt Team. D Mueth
JENNIFER A
6/27/2026
Darrell, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. We do hope we can be of assistance in the future. Take care!
MASCOUTAH, IL
Salvadore J|2019 Chevrolet Trax
Confirmed Service Customer
6/29/2026
Danny and the service techs did an outstanding job in diagnosing my faulty radio in my Chevy Trax and getting it replaced quickly! I am very pleased!!!
DANIEL THACKER
7/1/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TRENTON, IL
Connie J|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Staff kept me informed every step of tge way!
JENNIFER A
7/1/2026
Connie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
Judy A|2023 Chevrolet Bolt EV
Confirmed Service Customer
6/29/2026
My service writer was very helpful. Sam reminded me that I had points on My Chevrolet App that I could use to pay for my tire rotation. I would not have realized that I could do that. I appreciate his willingness to go above and beyond on my visit.
SAMUEL BURGMANN
7/1/2026
Judy, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. Feel free to reach out to us if you need anything. Have a wonderful day.
MILLSTADT, IL
Lynn L|2023 Chevrolet Equinox
Confirmed Service Customer
7/1/2026
Came in for my oil change and maintenance, and I also needed new wiper blades. My service writer, Sam, was very thorough, discussed any concerns I had with our vehicle and kept me updated with the status of my Equinox!
SAMUEL BURGMANN
7/2/2026
Lynn, thank you for sharing your positive experience! We look forward to your next visit! Take care!
Shiloh, IL
Kristine M|2024 Chevrolet Blazer
Confirmed Service Customer
5/18/2026
Great honest service.
STEPHANIE DOOLEY
5/19/2026
Kristine, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
FRANK M|2026 Chevrolet Trax
Confirmed Sales Customer
5/19/2026
Andy was a great agent. Heade the places very easy. Very personalble easy to talk with. Was an joy to work with.
ANDY ROLLINS
5/20/2026
Frank, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
FAIRVIEW HEIGHTS, IL
Michael S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2026
Friendly and respectful
STEPHANIE DOOLEY
6/21/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Anton B|2026 Chevrolet Colorado
Confirmed Service Customer
6/24/2026
Very friendly and professional service staff this time and every time.
DANIEL THACKER
6/26/2026
Anton, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CASEYVILLE, IL
Kevin K|2019 GMC Yukon XL
Confirmed Service Customer
6/24/2026
My maintenance was completed early and the shuttle arranged by Jen worked with my schedule to get my car when needed.
JENNIFER A
6/26/2026
Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Jerry F|2024 Chevrolet Equinox
Confirmed Service Customer
6/24/2026
Your team is always very helpful and polite. Thank you for all that you do.
JENNIFER A
6/26/2026
Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you have any further questions, please don't hesitate to reach out!
LENZBURG, IL
DIANE D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/24/2026
Tim was very professional and alleviated a lot of my anxiety and concerns. He also did a great job answering all my questions before I left 😊
TIM SCHUHARDT
6/26/2026
Diane, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please don't hesitate to reach out!
MASCOUTAH, IL
Larry E|2005 Chevrolet Corvette
Confirmed Service Customer
7/4/2026
Jamison Franco, Service Advisor was extremely helpful.
JAMISON FRANCO
7/5/2026
Larry, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
CASEYVILLE, IL
JENNIFER B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/4/2026
It was a great experience.
TIM SCHUHARDT
7/6/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ALTON, IL
Clint S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2026
Fast and great customer service
SAMUEL BURGMANN
5/14/2026
Clint, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHARLESTON AFB, SC
Roger L|2026 Chevrolet Equinox
Confirmed Service Customer
5/14/2026
Outstanding customer support from the maintenance area.Thank you
DANIEL THACKER
5/14/2026
Roger, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Keiwana H|2024 Chevrolet Traverse
Confirmed Service Customer
5/27/2026
It was great! Customer service was awesome
JENNIFER A
5/27/2026
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FAIRVIEW HEIGHTS, IL
David M|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/3/2026
Jameson & Brent are very dialed into my car and did an excellent job of taking care of the work. It’s nice having true experts work on my C8!
JAMISON FRANCO
6/4/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Frank M|2026 Chevrolet Trax
Confirmed Service Customer
6/9/2026
All was well Andy is the best
STEPHANIE DOOLEY
6/10/2026
Frank, thanks for your praise and kind comments about Andy. We hope you have a great day!
FAIRVIEW HEIGHTS, IL
LAURA M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/29/2026
John is always upbeat and positive. Everyone was welcoming and so friendly. Listening to our wants and needs. Working quickly to make sure we are taking care of!
JOHN WEILMUENSTER
7/1/2026
Laura, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
MASCOUTAH, IL
Jason M|2020 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
Great experience and great service advisor
JENNIFER A
7/1/2026
Jason, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
GRANITE CITY, IL
Ronald L|2026 Chevrolet Colorado
Confirmed Service Customer
7/2/2026
I've never had an issue
SAMUEL BURGMANN
7/3/2026
Ronald, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
MASCOUTAH, IL
Johneshia C|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/6/2026
My problem is not the dealership it’s the brand. My car is one year old and already needed a major repair. I will not purchase another car from this brand. This my second Chevy and they all have the same problems.
STEPHANIE DOOLEY
7/7/2026
Johneshia, we really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
BELLEVILLE, IL
Jill W|2023 Chevrolet Camaro
Confirmed Service Customer
6/15/2026
Very pleased.
JAMISON FRANCO
6/16/2026
Jill, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
TRENTON, IL
Preston G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2026
In and out fast! It’s nice to have an appointment and for the techs to actually work on my vehicle when I’m scheduled. I have two other cars of different makes and both of those service department are always way behind schedule.
JENNIFER A
6/23/2026
Preston, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MASCOUTAH, IL
HENRY D|2026 Chevrolet Traverse
Confirmed Sales Customer
6/24/2026
Fine
JOHN WEILMUENSTER
6/26/2026
Henry, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLLINSVILLE, IL
Bridget L|2023 Chevrolet Traverse
Confirmed Service Customer
6/28/2026
My technician was very helpful.
SAMUEL BURGMANN
6/29/2026
Bridget, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Kim B|2025 Chevrolet Trax
Confirmed Service Customer
7/1/2026
At completion nothing was discussed about what services were done and what condition car was in.
JAMISON FRANCO
7/1/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Jamison will be reaching out as your satisfaction is of utmost importance to us.
SHILOH, IL
Cheryl B|2026 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Waited for 1. Hours for an oil change and tire rotation.
JAMISON FRANCO
7/3/2026
Cheryl, thank you; we appreciate your feedback! We appreciate you bringing this experience to our attention. If you are willing, please contact us at (618) 628-2500 so we can work towards a resolution. We look forward to hearing from you.
SWANSEA, IL
Carl L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/4/2026
Staff was friendly and helpful.
SAMUEL BURGMANN
7/5/2026
Carl, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!
BELLEVILLE, IL
Frank K|2024 Chevrolet Colorado
Confirmed Service Customer
7/6/2026
The service tech noticed low coolant and went looking and found a bad top radiator hose during a routine oil change, I’m very thankful!!
SAMUEL BURGMANN
7/7/2026
Frank, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Victor C|2022 Chevrolet Tahoe
Confirmed Service Customer
7/7/2026
Thank you for great service and support.
JAMISON FRANCO
7/7/2026
Victor, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
SCOTT AFB, IL
Robert W|2025 Chevrolet Equinox
Confirmed Service Customer
6/15/2026
work performed in a fast manner. Service rep was friendly and professional.
STEPHANIE DOOLEY
6/15/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASEYVILLE, IL
RHONDA A|2026 Chevrolet Trax
Confirmed Sales Customer
6/19/2026
Very friendly! Thank you
TIM SCHUHARDT
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, IL
Michael A|2022 Chevrolet Trax
Confirmed Service Customer
7/1/2026
All ways give you that professional atmosphere, I’m always impressed!. Sam Burgmann the service advisor does his job well give u heads up for up coming services needed.
SAMUEL BURGMANN
7/2/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Renee W|2021 Chevrolet Malibu
Confirmed Service Customer
7/1/2026
Everyone was very pleasant and informative
JENNIFER A
7/2/2026
Renee, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
CAHOKIA HEIGHTS, IL
Vicki L|2023 Chevrolet Blazer
Confirmed Service Customer
7/1/2026
Very friendly and helpful.
STEPHANIE DOOLEY
7/2/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
OFALLON, IL
Gerald E|2019 Chevrolet Trax
Confirmed Service Customer
7/6/2026
Expert service and trained mechanics.
JAMISON FRANCO
7/7/2026
Gerald, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SHILOH, IL
June Z|2023 Chevrolet Blazer
Confirmed Service Customer
7/6/2026
I made an appointment for an oil change and tire rotation for 8 a.m. Arrived at dealership on time. One bay was open; the other was blocked by a golf cart. Seemed very busy upon arrival. An attendant did come out right away to attend to my vehicle. The service rep told me something about my title regarding mileage. I was stunned to hear this since he told me it was added on July 1 of last year and I have had my vehicle serviced since that time at this dealership. Then told me I needed to add a fuel injector at 70,000 miles which I agree to. I did inquire of the time this would take and he said 30-45 minutes. I waited in waiting room. My vehicle was not ready until around 10:30 or 10:45. I was very disappointed that it took this long.
JAMISON FRANCO
7/7/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (618) 628-2500 so we can make your experience a positive one.
TROY, IL
Michael D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/5/2026
Everyone treated me good very nice dealership
SAMUEL BURGMANN
7/6/2026
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Ladonna N|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/5/2026
Rebecca was a beautiful sales person I Love it
JOHN RATULOWSKI
7/6/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! We do hope we can be of assistance in the future. Take care!
E SAINT LOUIS, IL
Terrance S|2024 GMC Sierra 1500
Confirmed Service Customer
7/5/2026
Friendly service and help assist me with discounts for service.
JAMISON FRANCO
7/6/2026
Terrance, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Ashley B|2023 Chevrolet Equinox
Confirmed Service Customer
7/22/2026
While I appreciate the quality of the work performed, the customer service experience was disappointing. I appreciated that the team identified additional issues with my vehicle that were outside the scope of my original visit. I approved the repairs and paid for the additional service. The biggest issue was communication. I was passed between three different service advisors. The second advisor told me the third advisor would come get me when he was ready. That never happened. When the third advisor finally approached me, he said he had been told I was on the phone and would come over when I was finished. That wasn't true. Regardless of what he was told, the facts are simple: I was your customer, and he never introduced himself, never let me know he had taken over my service, and never explained the next steps. Instead, our first interaction was based on incorrect information rather than direct communication. The repairs weren't the issue...the communication was.
DANIEL THACKER
7/24/2026
Ashley, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (618) 628-2500 when you have a chance. Thank you, and we look forward to hearing from you.
MARYVILLE, IL
DAVID B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/27/2026
Both Aaron and Tim did an outstanding job.
TIM SCHUHARDT
7/28/2026
David, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
David N|2020 Chevrolet Traverse
Confirmed Service Customer
7/27/2026
Service was extremely good, as Jennifer helped with suggested maintenance and assisted in the prompt completion and finalization, so that we could pickup our vehicle on the way home from work!
JENNIFER A
7/28/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
MICHAEL T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/29/2026
Great Staff - Thanks Mike and Mike. Painless!
MIKE HICKMAN
7/1/2026
Michael, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BELLEVILLE, IL
Vanessa N|2021 Buick Encore GX
Confirmed Service Customer
7/10/2026
I had the best customer service experience in the service department. Things were explained to me clearly. My car was fixed and back to me in a very reasonable amount of time. I will definitely use Jack Schmidt again.
JAMISON FRANCO
7/11/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MARYVILLE, IL
David J|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/10/2026
Extraordinary speedy service and care. Sam was awesome!
SAMUEL BURGMANN
7/11/2026
David, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Arnold S|2025 Buick Enclave
Confirmed Service Customer
7/20/2026
ASM Jennifer and the technician did a great job. The repair visit findings were complete and unstable.
JENNIFER A
7/21/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SHILOH, IL
Bobby L|2022 Chevrolet Blazer
Confirmed Service Customer
7/24/2026
My experience at Jack Schmitt on 7/22/26 was very good. My service adviser was outstanding, briefing me on what I needed to do during my visit. I am very well satisfied with the service I received. Thanks to the great staff at Jack Schmitt.
SAMUEL BURGMANN
7/26/2026
Bobby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Schmitt Chevrolet of O'Fallon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Dennis Z|2026 Chevrolet Equinox
Confirmed Service Customer
7/31/2026
First Class! Was very professional experience. My advisor sent me a email when oil change was completed.
JAMISON FRANCO
8/4/2026
Dennis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Sheila Z|2026 Chevrolet Equinox
Confirmed Service Customer
7/31/2026
Quick and efficient…what more could I ask for?
JENNIFER A
8/4/2026
Sheila, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
PONTIAC, MO
Laqweshia M|2018 Chevrolet Malibu
Confirmed Service Customer
7/31/2026
My experience was a great . Staff was very friendly and welcoming. Even though my car was down whenever I spoke with staff they made me feel better. Being nice can go along way. I really appreciate Stephanie she’s Awesome!!!
STEPHANIE DOOLEY
8/4/2026
Laqweshia, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST ST LOUIS, IL
Randy P|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
Danny is outstanding. He takes care of his customers throughout the process
DANIEL THACKER
7/2/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LEBANON, IL
GREGG J|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/10/2026
John and the staff were great to work with
JOHN WEILMUENSTER
7/10/2026
Gregg, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
MOUNT VERNON, IL
Nicole K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/26/2026
Kept me well informed.
STEPHANIE DOOLEY
7/27/2026
Nicole, we are glad we could help! Until the next time we meet, take care!
O FALLON, IL
Joe H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2026
Sam Burgmann was great to work with. Made the transaction very easy. Great experience!! Thanks!!!
SAMUEL BURGMANN
7/31/2026
Joe, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLINSVILLE, IL
Ebony D|2021 Chevrolet Tahoe
Confirmed Service Customer
7/31/2026
Brought my vehicle to Jack Schmidt Chevrolet three times. Each time, I was in constant communication with the service advisor, Jamison. He made me aware of any issues with my vehicle and made sure I understood all necessary steps to correct any issue. I have never had a bad experience at this location. Everyone provided superior customer service and were very friendly each visit. I only take my vehicle to Chevy and I would gladly return to this location if needed. Thank you, Chevy!
JAMISON FRANCO
8/4/2026
Ebony, we are so happy to read such a great review about Jack Schmitt Chevrolet of O'Fallon - Service! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SCOTT AIR FORCE BASE, IL
Carol A|2020 Chevrolet Equinox
Confirmed Service Customer
8/2/2026
Not happy, had a sensor replaced in two tires, very expensive, also my car shoes a tire sensor issue in the front left which was just replaced. I live 45 minutes from the dealer! 😖
JENNIFER A
8/3/2026
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us so we can correct this.
NASHVILLE, IL
PAUL B|2027 Chevrolet Equinox
Confirmed Sales Customer
8/3/2026
Super fast transaction, friendly, no pressure. Very satisfying experience
GOREVILLE, IL
Jeffrey T|2021 Chevrolet Blazer
Confirmed Service Customer
8/3/2026
Great as always. Friendly service
JENNIFER A
8/4/2026
Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BELLEVILLE, IL
Jeffrey A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/6/2026
Staff very professional
SAMUEL BURGMANN
7/7/2026
Jeffrey, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
EDWARDSVILLE, IL
JAMES C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/11/2026
Everyone was friendly, very helpful, and the cleanliness was spot on!!! I would highly recommend!!
TIM SCHUHARDT
7/12/2026
James, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
TILDEN, IL
Scott F|2011 Chevrolet Colorado
Confirmed Service Customer
7/24/2026
Was great ty
STEPHANIE DOOLEY
7/26/2026
Scott, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW HEIGHTS, IL
James M|2026 Chevrolet Trailblazer
Confirmed Service Customer
7/27/2026
Great service from a great service team at Jack Schmitt Chevy.
STEPHANIE DOOLEY
7/28/2026
James, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
O FALLON, IL
Keith A|2024 Chevrolet Camaro
Confirmed Service Customer
7/28/2026
The staff was friendly and very helpful. I was able to get an appointment quickly and the service was completed quick and well done.
CASEYVILLE, IL
Bryan S|2026 Chevrolet Traverse
Confirmed Service Customer
7/28/2026
Wonderful service and the lady that was my sevice rep was very polite and helpful.
JENNIFER A
7/29/2026
Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! Feel free to reach out to us if you need anything. Have a wonderful day.
OFALLON, IL
Paul F|2017 Chevrolet Camaro
Confirmed Service Customer
7/30/2026
Excellent customer service
JENNIFER A
8/2/2026
Paul, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SCOTT AIR FORCE BASE, IL
Janice M|2017 Chevrolet Volt
Confirmed Service Customer
8/2/2026
As busy as they are, I always feel that I was being cared for and a priority. Sam is a wonderful advisor and I always leave Jack Schmidt feeling that I am an important customer. I always feel they are doing their very best to give us quality service.
SAMUEL BURGMANN
8/3/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
BELLEVILLE, IL
GREGORY B|2026 Chevrolet Trax
Confirmed Sales Customer
8/3/2026
All people we dealt with were so kind and knowledgeable. Process was quick and easy.
REBECCA ADAMS
8/5/2026
Gregory, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Steven C|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/10/2026
Warranty recall repair completed before I could finish my complimentary cup of coffee. Excellent service as always.
SAMUEL BURGMANN
6/18/2026
Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
LISA S|2026 Chevrolet Equinox
Confirmed Sales Customer
6/17/2026
They was very kind, very helpful answered all the questions that I had
TIM SCHUHARDT
6/18/2026
Lisa, we are so happy to read such a great review about Jack Schmitt Chevrolet of O'Fallon! If you have any further questions, please don't hesitate to reach out!
EAST ST LOUIS, IL
Phillip G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2026
Short wait for oil change.
SAMUEL BURGMANN
7/10/2026
Phillip, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LEBANON, IL
David G|2007 Chevrolet Express
Confirmed Service Customer
7/25/2026
Excellent Service Manager
JAMISON FRANCO
7/27/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon - Service! We do hope we can be of assistance in the future. Take care!
O FALLON, IL
Steve W|2015 GMC Yukon
Confirmed Service Customer
8/6/2026
Always provide good service and worked with us professionally on additional diagnostics done on our vehicle.
JAMISON FRANCO
8/7/2026
Steve, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Brian M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/6/2026
Appointment went smoothly.
JAMISON FRANCO
8/8/2026
Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
David L|2017 Chevrolet Colorado
Confirmed Service Customer
8/6/2026
Stephanie took great care of me and my truck.
STEPHANIE DOOLEY
8/8/2026
David, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
O FALLON, IL
Sandy W|2018 Chevrolet Equinox
Confirmed Service Customer
8/9/2026
Sam did a great job of explaining what our car needed and when the repairs needed to be completed
SAMUEL BURGMANN
8/10/2026
Sandy, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Barbara L|2021 Chevrolet Equinox
Confirmed Service Customer
8/13/2026
They were very nice. The maintenance was gonna take more than an hour so they gave me a shuttle ride home and came to pick me up when my car was ready and they told me I had a discount credit coming through my rewards program so they took that off my Bill. I thought that was nice. It was very pleasant experience.
DANIEL THACKER
8/14/2026
Barbara, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
BELLEVILLE, IL
Deambra L|2019 Chevrolet Equinox
Confirmed Service Customer
7/6/2026
FAST SEVICE
STEPHANIE DOOLEY
7/7/2026
Deambra, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAHOKIA, IL
Anthony S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2026
I was very happy at the time and friendly Ness of the services I received thank you Very much.
JAMISON FRANCO
8/12/2026
Anthony, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARYVILLE, IL
JEFFREY M|2026 Chevrolet Trax
Confirmed Sales Customer
8/11/2026
We bought our last three vehicles from Jack Schmitt and have been very pleased with the sales team and finance team.
JOHN WEILMUENSTER
8/12/2026
Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Mike V|2026 GMC Sierra 1500
Confirmed Service Customer
8/11/2026
Service was on time and ahead of schedule.
DANIEL THACKER
8/12/2026
Mike, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
TROY, IL
Robert W|2019 GMC 1500 Sierra
Confirmed Service Customer
8/14/2026
Service was completed timely. Adviser was thorough and professional.
SAMUEL BURGMANN
8/15/2026
Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
FAIRVIEW HEIGHTS, IL
Diane D|2008 Chevrolet Tahoe
Confirmed Service Customer
8/14/2026
Danny was extremely helpful and knowledgeable.
DANIEL THACKER
8/15/2026
Diane, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
SWANSEA, IL
CHARITY C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/18/2026
The entire process was very smooth and stress free. Everyone was accommodating and answered every question I had. Very thorough and made sure I was aware of every feature my vehicle offered.
ANDY ROLLINS
8/19/2026
Charity, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help
IRONTON, MO
WILLIAM A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2026
Smoothest transaction ever! I found the vehicle online, went to the dealership to look, and scheduled delivery for the next day. The process was straightforward, from sales to finance, and never once was I felt slighted for any of my questions. Good team, very happy with my purchase.
JOHN WEILMUENSTER
8/19/2026
Johnny, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARTA, IL
GAYLE S|2027 Chevrolet Equinox
Confirmed Sales Customer
6/26/2026
John Weilmuenster was fantastic. I told him what I wanted and he found it immediately. He helped get the tech stuff all set up too. And Lisa Shain in finance was awesome too! She went over everything with us but in speedy fashion! I always buy my vehicles from Jack Schmitt
JOHN WEILMUENSTER
7/11/2026
Gayle, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
O FALLON, IL
Mark B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/10/2026
Fast response. Very good customer service. Mr. Sam was very courteous and let us know what exactly was going on with our truck
SAMUEL BURGMANN
7/11/2026
Mark, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
VALDOSTA, GA
Laura J|2026 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
I needed out of the dealership in order to be to work on time. This did not occur. The service department isn't what it used to be.
STEPHANIE DOOLEY
7/14/2026
We are disappointed to learn of your experience here at Jack Schmitt Chevrolet of O'Fallon, but will take this opportunity to improve.
FAIRVIEW HTS, IL
William S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2026
Friendly and reasonably fast service
SAMUEL BURGMANN
8/12/2026
William, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
SEBRING, FL
Carlos A|2026 GMC Sierra 1500
Confirmed Service Customer
8/11/2026
Great service cleanliness and great people just salesman not excited looked pretty dull
SAMUEL BURGMANN
8/12/2026
Carlos, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MARISSA, IL
Stephen E|2020 Chevrolet Tahoe
Confirmed Service Customer
8/14/2026
All went well
STEPHANIE DOOLEY
8/15/2026
Stephen, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Chris V|2023 Chevrolet Blazer
Confirmed Service Customer
8/18/2026
Great service
SAMUEL BURGMANN
8/19/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
TROY, IL
Crystal C|2017 Chevrolet Suburban
Confirmed Service Customer
8/18/2026
Stephanie was great!
STEPHANIE DOOLEY
8/19/2026
Crystal, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Julie M|2026 Chevrolet Equinox
Confirmed Service Customer
8/21/2026
Excellent service. Quick, friendly, and great overall experience.
JENNIFER A
8/24/2026
Julie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BELLEVILLE, IL
Lawrence S|2026 Chevrolet Trax
Confirmed Service Customer
7/8/2026
Great communication
STEPHANIE DOOLEY
7/9/2026
Lawrence, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW BADEN, IL
Joseph E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Dealership and service team are great! Friendly, on time, job done right the first time , all great assets to Jack Schmidt Chevy.
STEPHANIE DOOLEY
7/9/2026
Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Rodney H|2017 Chevrolet Impala
Confirmed Service Customer
8/5/2026
I had to replace a key fob. Jenn fit me in easily and got me back on the road quickly
JENNIFER A
8/6/2026
Rodney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
RODNEY L|2026 Chevrolet Traverse
Confirmed Sales Customer
8/5/2026
Great job by John Weilmuenster & Kenny for preparing the car for delivery.
JOHN WEILMUENSTER
8/6/2026
Rodney, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
MARIANEL V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/5/2026
It was a smooth experience ! Our salesman was excellent!
ANDY ROLLINS
8/6/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST SAINT LOUIS, IL
Micah T|2025 Chevrolet Equinox
Confirmed Service Customer
8/5/2026
Great as always.
DANIEL THACKER
8/6/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Stacy A|2015 Chevrolet Trax
Confirmed Service Customer
8/8/2026
Great experience. Danny did a excellent job taking our information and relaying the findings with quotes for each item. Repairs were made quickly and we were back on the road.
DANIEL THACKER
8/10/2026
Stacy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Richard F|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2026
It was a good clean experience.
SAMUEL BURGMANN
8/20/2026
Richard, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
DARLENE M|2026 Chevrolet Traverse
Confirmed Sales Customer
8/24/2026
Awesome customer service
ANDY ROLLINS
8/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOUT VERNON, IL
Phillip H|2017 Chevrolet Colorado
Confirmed Service Customer
8/4/2026
Everyone was very helpful and the service was completed on time. The service advisor was very professional.
SMITHTON, IL
Karen D|2024 Chevrolet Colorado
Confirmed Service Customer
8/4/2026
Sam Burgmann was my Service Advisor, I was very pleased with his assistance. I have to say, Sam is the first in your service department that has went above and beyond since Les had retired. Thank you Sam for your sincere efforts for everything.
TRENTON, IL
Billie E|2019 Chevrolet Blazer
Confirmed Service Customer
8/12/2026
Sam has always helped me. Reliable, honest, and professional.
SAMUEL BURGMANN
8/13/2026
Billie, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you have any further questions, please give us a call. We're always happy to help!
SMITHTON, IL
ERIN B|2027 Chevrolet Equinox
Confirmed Sales Customer
8/12/2026
Trenton was hands down super nice and easy to work with!
TRENTON WEST
8/13/2026
Erin, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you're ever in need of more help, please let us know!
MASCOUTAH, IL
DORETHA G|2026 Chevrolet Trax
Confirmed Sales Customer
8/12/2026
The cell represented Andy was excellent very kind and patient just an amazing experience
ANDY ROLLINS
8/13/2026
Doretha, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
BELLEVILLE, IL
Jerry F|2024 Chevrolet Equinox
Confirmed Service Customer
8/12/2026
Everyone is always very polite and helpful. Thank you for your help with replacing my key fob.
JAMISON FRANCO
8/13/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LENZBURG, IL
Randy G|2015 Chevrolet Cruze
Confirmed Service Customer
8/12/2026
Great communication and timely service
JAMISON FRANCO
8/13/2026
Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
TROY, IL
Nick D|2021 Chevrolet Blazer
Confirmed Service Customer
8/17/2026
Jamison was very helpful
JAMISON FRANCO
8/18/2026
Nick, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
TROY, IL
Kay L|2019 Chevrolet Blazer
Confirmed Service Customer
8/21/2026
I always have a wonderful experience with this dealership, especially Danny and Sam. Thank you for caring.
DANIEL THACKER
8/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Belleville, IL
Carol A|2017 Chevrolet Traverse
Confirmed Service Customer
7/31/2026
I scheduled and oil change and tire rotation. Check-in with Danny was quick and easy. The work was done, and my car was ready for pick-up in a very timely manner. I always have consistently had great experiences at this Jack Schmitt dealership for over 30 years.
O FALLON, IL
Jonathan E|2026 Chevrolet Tahoe
Confirmed Service Customer
8/6/2026
Good
JAMISON FRANCO
8/7/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
GERMANTOWN, IL
Stephen M|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
8/6/2026
Was able to quickly schedule my appointment on line for the next day. Service was completed quickly.
SAMUEL BURGMANN
8/7/2026
Stephen, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Belleville, IL
David W|2023 Chevrolet Malibu
Confirmed Service Customer
8/12/2026
I had an oil change and a tire rotation. I waited less than 45 minutes and was out the door, with friendly service as always.
JAMISON FRANCO
8/13/2026
David, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
BELLEVILLE, IL
Renata C|2026 Chevrolet Traverse
Confirmed Service Customer
8/12/2026
I have been with you all for years and you take good care of me and my family.
STEPHANIE DOOLEY
8/13/2026
Renata, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
O FALLON, IL
Jamila T|2013 Chevrolet Equinox
Confirmed Service Customer
8/17/2026
Got everything done easy process
SAMUEL BURGMANN
8/17/2026
Jamila, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
JOSEPH B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/17/2026
Efficient
JOHN WEILMUENSTER
8/18/2026
Joseph, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
SWANSEA, IL
LESLIE W|2027 Chevrolet Equinox
Confirmed Sales Customer
8/24/2026
Excellent customer service provided by Andy Rollins and his manager Aaron ❤️ I have told all my friends and family about Jack Schmitt!!!
ANDY ROLLINS
8/26/2026
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
MULKEYTOWN, IL
Rick R|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/30/2026
My service writer did an excellent job of getting my truck in. Got it done serviced in great shape. Overall performance was excellent.
JENNIFER A
9/1/2026
Rick, we are glad we could help. If you have any further questions, please don't hesitate to reach out!
COLLINSVILLE, IL
Allen R|2016 Chevrolet Corvette
Confirmed Service Customer
8/24/2026
The service department is first class, they always do a great job on my Cadillac & Corvette and the personnel are very friendly.
STEPHANIE DOOLEY
8/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SWANSEA, IL
ALVIN W|2026 Chevrolet Colorado
Confirmed Sales Customer
8/24/2026
John Weilmuenster did an outstanding job helping us purchase our 2026 Chevy Colorado. He was knowledgeable, professional, and genuinely helpful throughout the entire process. He answered all our questions, explained our options clearly, and made sure we felt comfortable without any pressure. The experience was smooth, efficient, and enjoyable from start to finish. We truly appreciate his excellent customer service and would gladly recommend him to anyone looking for a new vehicle.
JOHN WEILMUENSTER
8/25/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
O FALLON, IL
Michael L|2019 Chevrolet Spark
Confirmed Service Customer
8/24/2026
Great job!
DANIEL THACKER
8/25/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CASEYVILLE, IL
Kathleen A|2016 Chevrolet Cruze
Confirmed Service Customer
8/24/2026
Sam in the service department helped me the entire time . Very pleased with my treatment and service to my car .
SAMUEL BURGMANN
8/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAINT LOUIS, MO
Teri D|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/21/2026
Quinton was great salesman. Ever detail and knowledge able about the vehicle he showed us.
QUENTIN SANDERS
9/22/2026
Teri, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW HEIGHTS, IL
Terry R|2023 Chevrolet Blazer
Confirmed Service Customer
9/21/2026
I walked in during a day off from work because I did originally make an appointment that I forgot about. Danny in the service department looked and was able to fit me in right away. I got the services that I asked for without being over pressured for anything else. Quick, friendly service was great.
DANIEL THACKER
9/22/2026
Terry, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Jennifer D|2019 Chevrolet Equinox
Confirmed Service Customer
9/21/2026
Great service
STEPHANIE DOOLEY
9/22/2026
Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
O FALLON, IL
Andy B|2019 Chevrolet Colorado
Confirmed Service Customer
7/29/2026
Super smooth and easy every time at Jack Schmidt. My advisor Stephanie is great.
STEPHANIE DOOLEY
7/31/2026
Andy, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
TROY, IL
MICHAEL S|2027 Chevrolet Equinox
Confirmed Sales Customer
8/14/2026
This is the second time we have bought a car from Jack Schmitt Chevrolet in O’Fallon Illinois. We have been very satisfied both times. The dealership is clean, organized and the staff is great. Our sales representative Tim Schurhardt is a very professional nice, knowledgeable man. He goes above and beyond, which I believe distinguishes a good salesperson. I would highly recommend this dealership.
TIM SCHUHARDT
8/15/2026
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, IL
Heather M|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/24/2026
Friendly, clean and fast service
STEPHANIE DOOLEY
8/25/2026
Heather, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WOOD RIVER, IL
Craig A|2022 Chevrolet Suburban
Confirmed Service Customer
8/30/2026
It’s always quick and easy at Jack Schmitt.
STEPHANIE DOOLEY
8/31/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
O FALLON, IL
Kimberly S|2026 Chevrolet Equinox
Confirmed Sales Customer
9/13/2026
It was the best car buying experience I have ever had.. my salesman Andy was absolutely the best
ANDY ROLLINS
9/14/2026
Kimberly, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
DESOTO, MO
Carolyn F|2015 Chevrolet Malibu
Confirmed Service Customer
9/14/2026
Service was great they repaired my tire and had me out of there in good time. The person that waited on me was very polite. Excellent customer service.
DANIEL THACKER
9/15/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
E SAINT LOUIS, IL
Earnestine M|2020 Chevrolet Equinox
Confirmed Service Customer
9/17/2026
They are very professional and very nice
DANIEL THACKER
9/18/2026
Earnestine, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! We can't wait to see you again, have a great day.
EAST SAINT LOUIS, IL
Diane D|2025 Chevrolet Traverse
Confirmed Service Customer
9/28/2026
Always speak to Jamison and he makes sure to make me an apron a timely manner.
SAMUEL BURGMANN
10/1/2026
Diane, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FREEBURG, IL
Jean H|2018 Chevrolet Cruze
Confirmed Service Customer
8/25/2026
Always very helpful and fast
SAMUEL BURGMANN
8/26/2026
Jean, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MASCOUTAH, IL
Martin J|2017 Chevrolet Impala
Confirmed Service Customer
9/16/2026
Excessive wait time for simple oil change, tire rotation, etc. Also, no manager ever available to discuss issues. Car still have same issues I discussed with customer service team. Gaslighting saying problem will be resolved. I am done with Jack Schmidt Chevrolet!
STEPHANIE DOOLEY
9/17/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (618) 628-2500 to discuss your concerns, as your satisfaction is of utmost importance to us. Please ask for John Ratulowski
BELLEVILLE, IL
John A|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2026
Managed to fit me in on short notice and did their usual great job!
STEPHANIE DOOLEY
9/28/2026
John, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
MASCOUTAH, IL
Jim F|2027 Chevrolet Corvette Stingray
Confirmed Service Customer
9/25/2026
From the moment I drove into the service dept. Jennifer made me feel right at home it was a good feeling what a nice lady then I met Brent my corvette tech.he was very professional and he invited me to come on in to the shop while he put the scrape guard radiator grilles on my car and we talked about my car and the good things that are built into the car like the line launch feature and many other things about my new car it was a great visit and I will go back again for sure.
JENNIFER A
9/28/2026
Jim, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. Please don't hesitate to reach out if there's anything additional we can do for you.
IMPERIAL, MO
Stephen M|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
9/27/2026
3 weeks after my first oil change for my 2025 corvette from your dealership I walked into my garage to find about a quart of oil on my floor. I reached under the car and found my oil filter so loose that I could easily turn it with the tips of my fingers at least a full turn. I came to the dealership in another vehicle and was told it was fine to drive to the dealership. I arrived and after the technician inspected the car it was stated that the filter was torqued properly (it was barely finger tight because I was laying on the floor fully extended and couldn’t grip it enough to do that). I was also told that the problem was a broken engine oil cooling adapter and had nothing to do with the oil change. I really prefer honesty from the people I do business with and it was pretty apparent that the issue was caused during my oil change. I’m not sure who I will be doing my maintenance with in the future but did not get a good feeling that such an expensive vehicle that you have specific technicians for are either not doing the work or not doing the work correctly (I don’t know who changed my oil but I am sure you can find that out). I am pleased that the broken engine oil cooling adapter that was most likely damaged during my oil change was discovered and repaired and not just chalked up to a loose oil filter. I also had to have my service advisor add the fact that I found the oil filter so loose after I received my invoice and found that it had been omitted from the original one I received. This might be the reason that the technician looked deeper for the reason why oil was leaking because he was not aware of the loose filter. If this is the quality of service for an oil change then I am leery to have more complex repairs. Hopefully we can get past this.
JENNIFER A
9/28/2026
Stephen, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (618) 628-2500. We look forward to hearing from you.
Belleville, IL
John B|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/3/2026
Friendly and just like they said, in and out quick
JENNIFER A
8/4/2026
John, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
SWANSEA, IL
Sydney D|2022 Chevrolet Trailblazer
Confirmed Service Customer
8/11/2026
Very kind customer service and the service went very fast
STEPHANIE DOOLEY
8/12/2026
Sydney, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jack Schmitt Chevrolet of O'Fallon
EAST SAINT LOUIS, IL
Carol A|2017 Chevrolet Traverse
Confirmed Service Customer
8/19/2026
I received excellent service, and I appreciate the time spent by service team.
STEPHANIE DOOLEY
8/20/2026
Carol, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Robert M|2017 Chevrolet Traverse
Confirmed Service Customer
8/28/2026
Got my car worked on the same day. Price I paid was what I was quoted.
JAMISON FRANCO
8/30/2026
Robert, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
BELLEVILLE, IL
Joe H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/21/2026
This visit was not the greatest. Brought my truck in earlier in the month and had them diag the problems with my truck and thought they found the problem but they didn't. The shaking only got worse. Brought it in this time and they told me my transmission was bad. The transmission that I had put in a few months back had a warranty but Jack Scmhitt didn't want to do the job. So they were going to charge me an additional $3,000 on top of what the warranty company was going to cover. I paid $6,000 to have it installed the first time. So I had to take it back two hours to where I had the transmission put in and they took great care of me and I paid no money out of pocket. I will not be returning back to the dealer. I will stick with the smaller shops like Christian Brothers.
SAMUEL BURGMANN
9/22/2026
Joe, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (618) 628-2500 when you can so we can address this situation directly. Thank you and have a great day.
COLLINSVILLE, IL
Jauwayllyn W|2021 Chevrolet Blazer
Confirmed Service Customer
9/21/2026
Dry easy love the vehicle there were very helpful finding the funding couldn’t ask for better
STEPHANIE DOOLEY
9/22/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Jada D|2025 Chevrolet Trax
Confirmed Service Customer
10/1/2026
After being told that my oil change would take 45 minutes, I sat in the waiting room for 2 hours and 30 minutes. My service advisor tried to sell me three different pricy and unnecessary services during my wait. One of which was an engine air filter replacement, but my air filter gauge was at 50%. Why try to make me spend unnecessary money?! When my car was ready, my advisor was on lunch so someone else checked me out. They did not pull my car into the garage like normal. Instead they had me go to the parking lot where my car was also with trash that the mechanic left behind in my drivers seat. I go here because I trust that a good job will be done, but this time, I felt forgotten and not taken care of.
SAMUEL BURGMANN
10/1/2026
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Sam will be reaching out to you soon. Thank you !
BELLEVILLE, IL
Kevin B|2014 Chevrolet Camaro
Confirmed Service Customer
8/24/2026
Very friendly service tech. All went smooth and prompt.
JENNIFER A
8/25/2026
Kevin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
COLLINSVILLE, IL
Steve W|2015 GMC Yukon
Confirmed Service Customer
9/11/2026
As always, the shop manager and his team of service writers and mechanics took very good care of my vehicle in a timely manner.
JAMISON FRANCO
9/15/2026
Steve, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
James W|2012 Chevrolet Cruze
Confirmed Service Customer
9/18/2026
Great job
JENNIFER A
9/20/2026
James, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FAIRVIEW HEIGHTS, IL
Myrna V|2021 Chevrolet Spark
Confirmed Service Customer
9/18/2026
The Staff is wonderful, everything was done so fast Thanks
STEPHANIE DOOLEY
9/20/2026
Myrna, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELLEVILLE, IL
Chris T|2007 Chevrolet Trailblazer
Confirmed Service Customer
9/28/2026
Easy to get an appointment - fast and friendly - THANKS!
STEPHANIE DOOLEY
9/30/2026
Chris, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
O FALLON, IL
Gregory L|2021 Chevrolet Tahoe
Confirmed Service Customer
9/28/2026
Great service as usual especially from the Service Representative.
JENNIFER A
10/1/2026
Gregory, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BELLEVILLE, IL
Estelle L|2020 Chevrolet Equinox
Confirmed Service Customer
9/28/2026
The Service Manager I spoke with was courteous and professional. He seemed to remember me or my situation. What did not happen is that my vehicle was not repaired, again. I would like to speak with someone from your corporate office to see if I can get my situation resolved. One star is because the friendliness of the person I spoke with on the phone when I had my vehicle towed in, but not when I had to have it towed away again. This caused me a total of $130, $65 each way.
STEPHANIE DOOLEY
9/28/2026
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Unfortunately, your dissatisfied is with your service contract provider not covering your vehicle condition at 219,888 miles, not the service department or any employee at Jack Schmitt Chevrolet. Thank you.
MADISON, IL
Diane D|2008 Chevrolet Tahoe
Confirmed Service Customer
10/5/2026
Excellent and expedient service.
DANIEL THACKER
10/6/2026
Diane, thank you for choosing Jack Schmitt Chevrolet of O'Fallon - Service as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SWANSEA, IL
Sheree B|2024 Chevrolet Trax
Confirmed Service Customer
8/19/2026
Everything Was Excellent
STEPHANIE DOOLEY
8/19/2026
Sheree, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Belleville, IL
Timothy M|2026 Chevrolet Colorado
Confirmed Sales Customer
9/11/2026
Amazing team! From first introduction to driving away in my new truck, great experience!
TRENTON WEST
9/15/2026
Timothy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
David B|2027 Chevrolet Equinox
Confirmed Sales Customer
9/11/2026
grea
WILLIAM BENJAMIN
9/13/2026
David, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
COLLINSVILLE, IL
Machell R|2026 Chevrolet Equinox
Confirmed Service Customer
9/18/2026
Friendly fast service
STEPHANIE DOOLEY
9/19/2026
Machell, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEBANON, IL
Rusty R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/28/2026
Prompt, friendly and kept me in the loop with what was going on
STEPHANIE DOOLEY
9/30/2026
Rusty, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BELLEVILLE, IL
Jose D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
9/28/2026
Service was fine in general Time wise was good The only thing I didn’t like was that whoever drove my truck Scuff my front passenger tire. And no one told me anything about it.
SAMUEL BURGMANN
9/30/2026
Jose, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (618) 628-2500 when you can so we can address this situation directly. Thank you and have a great day.
FAIRMONT CITY, IL
Kathleen A|2016 Chevrolet Cruze
Confirmed Service Customer
10/2/2026
Service on my car was timely and done professionally!
SAMUEL BURGMANN
10/5/2026
Kathleen, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW HEIGHTS, IL
Michael D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/3/2026
Very good service
JENNIFER A
10/5/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MASCOUTAH, IL
Elizabeth J|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/16/2026
Excellent customer service always the best place ever to visit!
SAMUEL BURGMANN
9/17/2026
Elizabeth, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
St. Louis, MO
David E|2026 Chevrolet Colorado
Confirmed Sales Customer
9/24/2026
Excellent customer service and support.
KAEDIN VOEGTLE
9/27/2026
David, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Brittany J|2017 Chevrolet Traverse
Confirmed Service Customer
9/25/2026
Stephanie was awesome and super friendly.
STEPHANIE DOOLEY
9/27/2026
Brittany, thank you for your kind review; we are happy to pass along your comments to Stephanie here at Jack Schmitt Chevrolet of O'Fallon! We can't wait to see you again, have a great day.
SWANSEA, IL
Kenneth G|2025 Chevrolet Suburban 1500
Confirmed Service Customer
9/25/2026
They always make time to service my vehicle
STEPHANIE DOOLEY
9/27/2026
Kenneth, we are very happy to have provided you with such a positive experience! We hope you have a great day!
BELLEVILLE, IL
Eugene R|2018 Chevrolet Equinox
Confirmed Service Customer
10/4/2026
It. Was done as expeccted
DANIEL THACKER
10/5/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
O FALLON, IL
Adrianna W|2023 Chevrolet Malibu
Confirmed Service Customer
9/21/2026
It was amazing i needed prof a company ruined my car and they helped very well
JENNIFER A
9/22/2026
Adrianna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OFALLON, IL
Michael L|2024 GMC Sierra 1500
Confirmed Service Customer
9/21/2026
The workers are very polite. Great atmosphere. They did rotate my tires when I did not want that done and tried to charge me. Stephanie made it right. My scheduling for tire rotation is messed up now. I am having a problem with my tire sensor. So I am not happy. Not sure if it was something that happened during the tire change or bad luck.
STEPHANIE DOOLEY
9/22/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (618) 628-2500 at your earliest convenience to discuss how we can turn this experience into a positive one.
Millstadt, IL
Michael B|2023 Chevrolet Traverse
Confirmed Service Customer
9/21/2026
personnel are excellent
JENNIFER A
9/22/2026
Michael, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PROSPER, TX
Clarence H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2026
friendly
SAMUEL BURGMANN
10/2/2026
Clarence, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
DUPO, IL
Curtis T|2002 Chevrolet Silverado 2500HD
Confirmed Service Customer
8/26/2026
Great service
JAMISON FRANCO
8/28/2026
Curtis, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
EDWARDSVILLE, IL
Michael D|2026 Chevrolet Colorado
Confirmed Sales Customer
10/2/2026
Very friendly and my salesman Bill was very good to me
WILLIAM BENJAMIN
10/4/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Jack Schmitt Chevrolet of O'Fallon. If you're ever in need of more help, please let us know!
NEW MEMPHIS, IL
Scott F|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/10/2026
Jen was awesome!!!!!!
FAIRVIEW HEIGHTS, IL
Debra A|2026 Chevrolet Traverse
Confirmed Service Customer
9/28/2026
The service was excellent. The wait was a bit long. But I know working on cars anything can come up. They have a nice lounge with TV and vending machine. I would highly recommend this place.
STEPHANIE DOOLEY
9/29/2026
Debra, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
O FALLON, IL
Edward C|2020 Chevrolet Colorado
Confirmed Service Customer
9/28/2026
Jennifer kept me informed all throughout my service visit
JENNIFER A
10/1/2026
Edward, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANITE CITY, IL
Cory E|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2026
Great as always
JENNIFER A
10/2/2026
Cory, thank you for sharing your positive experience! We look forward to your next visit! Take care!
SMITHTON, IL
Deborah A|2026 Chevrolet Traverse
Confirmed Service Customer
10/6/2026
It is always a pleasure to deal with this group! Danny got me in and out quickly
DANIEL THACKER
10/6/2026
Deborah, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
OFALLON, IL
Andrea P|2021 Chevrolet Equinox
Confirmed Service Customer
10/6/2026
Great service
JENNIFER A
10/7/2026
Andrea, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST SAINT LOUIS, IL
Eddie L|2027 Chevrolet Equinox
Confirmed Sales Customer
10/6/2026
GREAT!!!! I’ve purchased 5 cars from JS Chevy O’ Fallon since 2015. Mr. Bill Benjamin has always been my salesman. Major kudos to Mr. Bill, My main man Mr. Aaron Cox, & My good lady Mrs.Chasity B.
WILLIAM BENJAMIN
10/7/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
BELLEVILLE, IL
Jerry H|2017 Buick Verano
Confirmed Service Customer
10/6/2026
The personnel were great. They got me in on short notice and I was out with in an hour. I know where I will be going to my next vehicle. Bob Brockland good by to night mares.
JENNIFER A
10/7/2026
Jerry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FREEBURG, IL
Curtis T|2002 Chevrolet Silverado 2500HD
Confirmed Service Customer
10/7/2026
They do a great job as usual
DANIEL THACKER
10/7/2026
Curtis, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
EDWARDSVILLE, IL
